klink.cloud

klink.cloud

K-LINK
smsmode

smsmode

smsmode©
+
+

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About

klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.

About

Communication Platform As A Service (CPaaS). smsmode© provides complete mobile messaging routing services. SMS, TTS, Google RCS or WhatsApp Business. Connect with your customers around the world via our innovative and powerful tools, with the level of security you need to ensure. smsmode© integrates easily with your existing tools to increase their potential through mobile messaging. Use our REST API, SMPP and plugins to create these custom integrations with your applications, CRM, ERP, and more. Our documentation and our experts will help you to reach your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR Commitment

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call center teams

Audience

Developers, companies of all sizes that need to empower their communications to the next level. We help companies to build their businesses through efficient communication tools

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14.99
2 Agent Seats
Unified Team Inbox
Unlimited Contacts
15,000 Message Monthly
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Chat Tags, Chat Notes
Essential Dashboard & Reports
Virtual Phone Number (Add-On)
Free Version Not Supported
Free Trial Supported

Pricing

€9 per month + 4.40 cts / SMS
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

K-LINK
Founded: 2017
Singapore
www.klink.cloud/

Company Information

smsmode©
Founded: 2004
France
www.smsmode.com

Alternatives

TeleCMI

TeleCMI

TeleCMI Technologies

Alternatives

MirrorFly

MirrorFly

CONTUS TECH
Zoom Contact Center

Zoom Contact Center

Zoom Communications

Categories

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Not Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Landing Page Features

A/B Testing Supported
Analytics Supported
Drag & Drop Supported
Form Creation Not Supported
Real Time Editing Not Supported
Responsive Not Supported
SEO Management Not Supported
Templates Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Text to Speech Features

Adjust Speaking Rate / Pitch Supported
API Supported
Audio Optimization Supported
Custom Lexicons Supported
Different Voice Choices Supported
Multi-Language Support Supported
Synchronize Speech Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
ACTIVE Camp & Class Manager Supported
ElectroNeek Not Supported
Klaviyo Not Supported
Marigold Engage Not Supported
Microsoft 365 Supported
Pipedrive Supported
Salesforce Supported
Sugar Connect Supported
WhatsApp Not Supported
Zapier Not Supported
Zendesk Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
ACTIVE Camp & Class Manager Not Supported
ElectroNeek Supported
Klaviyo Supported
Marigold Engage Supported
Microsoft 365 Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Sugar Connect Not Supported
WhatsApp Supported
Zapier Supported
Zendesk Not Supported
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