amoCRMQSOFT
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maaiiconnectM800
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Related Products
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About
amoCRM is a cloud-based CRM system designed to help sales teams capture every lead, manage customer relationships, and improve sales efficiency. All customer requests from email, phone, website forms, social networks, chats, and messengers can be automatically added to the sales pipeline so potential customers are not lost. Its simple, intuitive interface is designed to require minimal training, with fewer clicks and actions for faster daily work. Email integration automatically connects incoming and outgoing messages with the appropriate customer cards, keeping communication history and agreements in one place. Telephony integrations allow teams to make and receive calls directly from the CRM while saving call history and recordings. A built-in messenger supports internal collaboration, with notifications available in both the browser and mobile app. The mobile CRM lets teams add contacts, update deals, and work wherever customers are.
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About
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences.
Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Sales teams and customer-facing businesses seeking to capture leads, manage communications, automate sales workflows, and maintain customer relationships in one CRM
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Audience
ecommerce, online shops, companies, organisations, finance industry
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$7.11 per month
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQSOFT
Founded: 2009
Russia
www.amocrm.ru/
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Company InformationM800
Founded: 2007
Hong Kong
www.maaiiconnect.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Cloud Communication Platform Features
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX Features
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Conversational Marketing Features
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Messaging Features
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Sales Engagement Features
Call Scripts / Call Steps
CRM Integration
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management
Softphone Features
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Video Conferencing Features
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing Features
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
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Integrations
Dialogflow
Facebook Messenger
Meliora
QnA Maker
Salesforce
WeChat
WhatsApp
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Integrations
Dialogflow
Facebook Messenger
Meliora
QnA Maker
Salesforce
WeChat
WhatsApp
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