Zuar Portal vs. servuno Comparison


Zuar Portal Zuar, Inc.	servuno Funck GmbH	+	+
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About The first customer portal built to change as often as your customers' requirements do. Easily create, personalize, update, and maintain a data-driven customer experience with Zuar. Behind every “adoption” problem is a series of issues with UI/UX design, slow response times, limited functionality, manual processes, and a lean overworked team tasked with increasing retention KPIs and OKRs. We know it is essential to provide a consistent, omnichannel experience across various platforms and devices. Zuar is the cornerstone of a data-driven customer experience strategy, which aims to empower businesses by leveraging interconnected data to build trust and transparency. Zuar integrates with business intelligence leaders, like Tableau, Power BI, and ThoughtSpot, and cloud database providers, like Snowflake, Google Cloud, Redshift, and Databricks.	About servuno is a browser-based CRM and business operations platform for small and midsize service businesses, including trades, IT providers, agencies, driving schools and offices. It brings customer records, contacts, service agreements, recurring services, notes and customer histories into one workspace. Optional modules add a customer portal branded with the business’s logo and colors, ticket intake and tracking, invoicing, employee administration and time recording, file management, customer messages, reminders and route planning. Teams can assign roles and permissions, while customers can view services, update their details and submit requests through the portal. The hosted SaaS runs in a browser on computers, tablets and phones, without software installation or a server to operate. Plans are based on administrative user access; portal customers do not use those seats. Businesses can add or remove modules as needed.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes	Audience Small and medium-sized service businesses that want to manage customers and offer their own customer portal
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Please contact Zuar for pricing details. Free Version Not Supported Free Trial Supported	Pricing €29.90/month servuno S costs €29.90 per month for one administrative access with a 12-month term (€358.80 billed in advance). Prices exclude VAT. Shorter terms cost more per month; longer terms cost less. Customer-management and service-catalog features are included. Optional modules are priced separately, starting at €2.90 per month. No setup fee. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 4.7 / 5 features 4.3 / 5 design 3.7 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Works well almost all the time, no issues with downtime so far, and support has been great when needed. Our relationship with Zuar Portal has been great due to good customer service and customer management. The product meets our needs and allows us to provide a effective portal for our customers. Being able to have user permissions drive the view ability of dashboards across my client portfolio has been a great value ad. Clients have immediate access to their dashboards in a Positive Insights branded environment. Cons Ability to see older files, and when there is an error uploading it used to be easier to tell what the error was. There are no issues with the product for us at this time. I'd like to see the navigation functionality take up less screen real estate.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Zuar, Inc. Founded: 2015 United States www.zuar.com/products/portal	Company Information Funck GmbH Founded: 2023 Germany servuno.de/
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Categories Customer Data Platforms (CDP) Supported Customer Self-Service Supported Dashboard Supported Data Analysis Supported Data Visualization Supported Embedded Analytics Supported	Categories CRM Supported Customer Self-Service Supported
Show More Features Customer Data Platforms (CDP) Features Behavioral Analytics Supported Campaign Management Supported Customer Profiles Supported Customer Segmentation Supported Data Integration Supported Data Matching Not Supported GDPR Compliance Not Supported Personalization Supported Predictive Modeling Supported Dashboard Features Annotations Supported Data Source Integrations Supported Functions / Calculations Supported Interactive Supported KPIs Supported OLAP Not Supported Private Dashboards Supported Public Dashboards Supported Scorecards Supported Themes Supported Visual Analytics Supported Widgets Supported Data Analysis Features Data Discovery Supported Data Visualization Supported High Volume Processing Supported Predictive Analytics Supported Regression Analysis Supported Sentiment Analysis Supported Statistical Modeling Supported Text Analytics Supported Data Visualization Features Analytics Supported Content Management Supported Dashboard Creation Supported Filtered Views Supported OLAP Not Supported Relational Display Supported Simulation Models Not Supported Visual Discovery Supported Embedded Analytics Features Ad hoc Query Supported Application Development Supported Benchmarking Supported Dashboard Supported Interactive Reports Supported Mobile Reporting Supported Multi-User Collaboration Supported Self Service Analytics Supported Streaming Analytics Supported Visual Workflow Management Supported
Integrations Amazon Redshift Supported Azure SQL Database Supported Box Supported CSS Supported Calendly Supported Dropbox Supported Google Cloud BigQuery Supported Google Drive Supported HTML Supported JavaScript Supported Jira Supported Microsoft OneDrive Supported Microsoft Power BI Supported PostgreSQL Supported Snowflake Supported Tableau Supported ThoughtSpot Supported Vimeo Supported YouTube Supported amCharts Supported Show More Integrations View All 20 Integrations	Integrations Amazon Redshift Not Supported Azure SQL Database Not Supported Box Not Supported CSS Not Supported Calendly Not Supported Dropbox Not Supported Google Cloud BigQuery Not Supported Google Drive Not Supported HTML Not Supported JavaScript Not Supported Jira Not Supported Microsoft OneDrive Not Supported Microsoft Power BI Not Supported PostgreSQL Not Supported Snowflake Not Supported Tableau Not Supported ThoughtSpot Not Supported Vimeo Not Supported YouTube Not Supported amCharts Not Supported Show More Integrations
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