Workpro Worksmart

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Workpro:

About

Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
Worksmart:

About

We mix our deep domain experience of Financial Services with a passion for developing solutions that save people time, money and help embed regulatory change. We provide a range of award winning, high quality RegTech solutions that are underpinned by a deep understanding of the market place and our regulatory knowledge. From Training & Competence (TC) to Quality Assurance (QA), Senior Managers & Certification Regime (SMCR) to Complaints Management, let us help you strengthen your approach to Governance, Risk & Compliance. With the provision of advice and process management becoming increasingly influenced by digital practice, it’s essential that regulated firms respond quickly to rapidly evolving market needs.Understanding that key roles in regulated entities are subject to the FCA’s Training and Competence (T&C) rules is well established practice. T&C has been an integral part of financial services for decades and a regulatory requirement since the 1990’s.
Workpro:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Worksmart:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Workpro:

Audience

Companies interested in a complaint management and/or HR case management solution
Worksmart:

Audience

Complaint management solution for companies wanting to have effective customer experience
Workpro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Worksmart:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Workpro:

API

Offers API Not Supported
Worksmart:

API

Offers API Not Supported
Workpro:

Screenshots and Videos

Worksmart:

Screenshots and Videos

Workpro:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Worksmart:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Workpro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Worksmart:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Workpro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Worksmart:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
Workpro:

Company Information

Workpro
Founded: 1969
United Kingdom
www.workpro.com
Worksmart:

Company Information

Worksmart
Founded: 1997
United Kingdom
www.worksmart.co.uk
Workpro:

Alternatives

Worksmart:

Alternatives

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Workpro:
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Worksmart:
Qualityze EQMS Suite

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Workpro:
Sunrise HR Case Management

Sunrise HR Case Management

Sunrise Software
Worksmart:
Workpro:

Categories

Worksmart:

Categories

Workpro:

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

HR Employee File Management Features

Access Controls Not Supported
Centralized Employee Files Not Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Not Supported
Regulatory Compliance Supported
Retention Settings Not Supported
Search Supported
Sharing Spaces Not Supported
Signature Not Supported
Workpro:

Integrations

Oncore Supported
Worksmart:

Integrations

Oncore Not Supported
Workpro:
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Worksmart:
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