WorkWell

WorkWell

WorkWell Software
Workheld

Workheld

Workheld GmbH
+
+

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About

Comprehensive management software for your small service business. WorkWell handles job scheduling, tracking, invoicing, reminders, mapping, and so much more! The WorkWell Command Center runs on your desktop and provides a complete and easy to use suite of tools for managing your growing business. WorkWell Field Service smartPhone App provides you and your technicians everything you need to know while at customer sites. As the owner of a small business, it is up to you to stay on top of everything. You need to be aware of all the details, including schedules, pricing, appointments, customer expectations, etc. There is a lot to track to retain customers and find new business. WorkWell helps you do this like a management pro while saving you time. Take your business to the Next Level! Schedule jobs, appointments and employees. Track all your communications with customers. Create & send Quotes and Invoices. Job mapping & worker GPS tracking. And much more ...

About

Workheld is a workforce management platform that increases the efficiency and clarity of production, assembly, service and maintenance processes. The software system creates a platform for efficient planning, work execution and documentation. The software's key features include efficient planning and scheduling tools, an integrated management of equipment, materials and tools as well as functions to document working and travel times, defects, expenses, material consumption and many other details, including images and documents. Reports can be generated automatically and signed directly on site by the customer or technician.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small service businesses with 1 or more workers in the field.

Audience

Production, assembly, service and maintenance.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00/month
$25 per month single user. $12 per month per additional user. Yearly subscription.
Free Version Not Supported
Free Trial Supported

Pricing

€42.00/month/user
Access to the Workheld App is available from €42 per user and month for 50+ users.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

WorkWell Software
Founded: 2017
United States
www.workwellsoftware.com

Company Information

Workheld GmbH
Founded: 2015
Austria
www.workheld.com

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Information Professionals, Inc.

Categories

Carpet Cleaning Supported
CRM Supported
GPS Tracking Supported
Scheduling Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Not Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Not Supported
Marketing Management Not Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported

Carpet Cleaning Features

Billing & Invoicing Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Supported
Mobile Access Supported
Online Booking Not Supported
Scheduling Supported
Work Order Management Not Supported

GPS Tracking Features

Alerts/Notifications Not Supported
Asset Tracking Not Supported
Driver Management Not Supported
Historical Reporting Not Supported
Mobile Tracking Supported
People Tracking Not Supported
Real Time Tracking Not Supported
Routing Supported
Status Tracking Not Supported
Territory Management Not Supported
Vehicle Tracking Not Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Not Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Job Costing Not Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Not Supported
Routing Not Supported
Scheduling Supported
Work Order Management Supported

Digital Signature Features

Audit Trail Not Supported
Authentication Not Supported
Auto Reminders Not Supported
Customizable Templates Supported
Document Analytics Not Supported
Mobile Signature Supported
Multi-Party Signing Not Supported
Progress Tracking Not Supported
Task Progress Tracking Not Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Not Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Not Supported
Schools Not Supported
Space Planning Not Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Supported

Inventory Control Features

Allocation Not Supported
Barcoding Not Supported
Cost Tracking Not Supported
Forecasting Not Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Not Supported
Serial Number Tracking Supported
SKU / UPC Codes Not Supported
Supplier Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Not Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Logbook Features

Asset Tracking Supported
Audit Trails Not Supported
Data Search Not Supported
Employee Time Clock Supported
For Drivers Supported
For Pilots Not Supported
User Access Permissions Supported
Violation Tracking Not Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Not Supported
Reminders Not Supported
To-Do List Supported
Vendor Management Not Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Not Supported
Calendar Management Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Not Supported
Workflow Configuration Not Supported

Integrations

No info available.

Integrations

No info available.
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