Related Products
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About
Wonderflow provides a leading generative-AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. By aggregating and analyzing the Voice of the Customer (VoC) data from diverse sources—including online reviews, surveys, and support interactions—we deliver actionable insights that drive smarter decision-making across consumer insights, product development, marketing, and customer experience teams. We've been showing the way in the Voice of the Customer market since 2015 with the mission that at least one product or service in your life has been improved through Wonderflow insights.
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About
vtenext is the first and only All-In-One CRM equipped with a BPMN Engine and AI algorithms.
Departmental silos are a dangerous productivity killer that you need to avoid.
Boost your intra-organizational communication and reach your business objective through the features of a real Holistic CRM, a tool able to improve the efficiency of each business area.
BPMN Engine
This is a natively integrated tool which, through a graphic interface, allows to digitize and automate each kind of business process, avoiding collaborators to do tasks with low added value and minimizing loss of time and errors.
Artificial Intelligence
Integrated algorithms allow to make your organization more effective and efficient, through:
- automatic tickets and leads classificators
- lead generation chatbot
- internal and external support chatbot
- OCR
Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Enterprise to mid-size companies; specifically executives and managers within marketing, product, consumer insights, customer care, and eCommerce
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Audience
Small, medium and large companies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30K per year
Contact us to learn more on our website
Free Version
Not Supported
Free Trial
Supported
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Pricing
$24/month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationWonderflow
Founded: 2015
Global
www.wonderflow.ai/
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Company Informationvtenext
Founded: 2006
Italy
www.vtenext.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Customer Data Platforms (CDP) Features
Behavioral Analytics
Not Supported
Campaign Management
Not Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Supported
Data Matching
Supported
GDPR Compliance
Supported
Personalization
Supported
Predictive Modeling
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
White Label
Not Supported
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Business Process Management Features
Access Controls / Permissions
Not Supported
Alerts / Notifications
Supported
Business Process Automation
Supported
Business Rules Management
Supported
Collaboration
Supported
Process Change Tracking
Supported
Process Mapping
Supported
Process Modeling & Design
Supported
Visual Workflow Management
Not Supported
CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
Collaboration Features
Brainstorming
Supported
Calendar Management
Supported
Chat / Messaging
Supported
Contact Management
Supported
Content Management
Supported
Document Management
Supported
Project Management
Supported
Real Time Editing
Supported
Task Management
Supported
Version Control
Supported
Video Conferencing
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Supported
Event Management Features
Attendee Management
Supported
Badge Management
Supported
Conferences / Conventions
Supported
Exhibit / Vendor Management
Supported
Gamification
Supported
Room Block Management
Not Supported
Social Media Promotion
Supported
Sponsorship Management
Not Supported
Surveys & Feedback
Supported
Ticketing
Supported
Volunteer Management
Supported
Weddings / Parties
Not Supported
Lead Management Features
Activity Tracking
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Nurturing
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Pipeline Management
Supported
Prospecting Tools
Supported
Source Tracking
Supported
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Integrations
3CX
Not Supported
CustomerGauge
Supported
Facebook
Supported
Gmail
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Instagram
Supported
Jira Align
Not Supported
Magento
Not Supported
Mailchimp
Not Supported
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Integrations
3CX
Supported
CustomerGauge
Not Supported
Facebook
Not Supported
Gmail
Not Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Instagram
Not Supported
Jira Align
Supported
Magento
Supported
Mailchimp
Supported
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