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About

Wildix UC&Cs turn your PBX into a new business tool accessible via the browser on your PC or smartphone. UC&C is no longer an advantage only available to large enterprises: today, even small to mid-sized companies can benefit from these strategic tools. The new generation of business communications systems (PBXs) can reduce costs by an average of 50% (sometimes up to 75%), increase your productivity, and facilitate business and technical complexity. But, if you make a mistake when choosing a strategic infrastructure such as the business PBX, you know you will lose customers and money. UC&C must be projected to let you reduce your costs and increase your performance in a measurable way. And it must be designed to be secure without the need to purchase additional applications.

About

net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Businesses of all sizes

Audience

Companies that need a high-quality business phone system & unified communications solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • It allows the team to work remotely but still be connected to our phone system. The analytics and features the software allows is remarkable. It ties into salesforce so you do not have to manually make notes of call times and duration. *You can even set it up to record so making manual call notes can be a thing of the past. *I believe this is possible, we are currently working on setting it up into salesforce so we have not enabled this feature yet.
  • Works very well for whatever business model it answering setup you need. Lots of data and many options!! Recommended.
  • Love how easy it is to forward a call, blind or not.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Wildix
Founded: 2005
Estonia
www.wildix.com

Company Information

net2phone
Founded: 1990
United States
www.net2phone.com

Alternatives

PBXware

PBXware

Bicom Systems

Alternatives

UNIVERGE BLUE

UNIVERGE BLUE

NEC Corporation

Categories

Business VoIP Supported
Cloud PBX Supported

Categories

AI Voice Agents Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Cloud PBX Supported
Communications Supported
Online Fax Supported
Sales Dialers Supported
UCaaS Supported
Video Conferencing Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Online Fax Features

Alerts / Notifications Not Supported
Cloud Storage Not Supported
Electronic Signature Not Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Not Supported
Local Phone Numbers Supported
Mobile Access Not Supported
Toll Free Numbers Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Salesforce Supported
Zoho CRM Supported
CASH+ Call Accounting Software Supported
CloudNuro Not Supported
ContactQ Supported
Feelingstream Supported
Freshdesk Supported
IpSCAPE Supported
Legrand CRM Supported
Microsoft Dynamics 365 Supported
Motileo Supported
Oracle CRM On Demand Supported
Protel Cloud PMS Supported
eflow CRM Supported
webCRM Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Salesforce Supported
Zoho CRM Supported
CASH+ Call Accounting Software Not Supported
CloudNuro Supported
ContactQ Not Supported
Feelingstream Not Supported
Freshdesk Not Supported
IpSCAPE Not Supported
Legrand CRM Not Supported
Microsoft Dynamics 365 Not Supported
Motileo Not Supported
Oracle CRM On Demand Not Supported
Protel Cloud PMS Not Supported
eflow CRM Not Supported
webCRM Not Supported
Claim Wildix and update features and information
Claim Wildix and update features and information