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About

Vocal One is the next generation cloud-based communication service provided by Vocal IP nationwide. Vocal One unifies the widest range of communication methods on mobile and desktop platforms, including HD voice calling, chat, web and video conferencing, SMS texting and Instant Messaging to create a unified communication platform for businesses. Vocal One works seamlessly from desk phones, laptops, tablets and from any smartphone/mobile device. You can move seamlessly from one environment to another, for example moving a call from a desk phone to a mobile device. Vocal IP offers the latest cloud-based omnichannel Call Center Software for enterprise and business customers nationwide. Allow you customer engagement teams to multi-task any incoming contact, ensuring optimal customer service. Recordings can be stored and archived based on the customer’s requirements and there are no limits to the number of messages a user can store.

About

From phone systems & texting to internet access & video conferencing, nexogy® centralizes the way your business works. Manage messages over different channels and reply immediately. With automated responses, shared documents, and more, you can get it ALL done. Communicate from your smartphone with all the features of your phone system. With a clear commissions structure, you'll provide clients with a simple and effective tool they'll love, which will encourage them to stay longer. Best High-speed bandwidth prices nationwide that allow businesses to perform large data transfers and stream voice/video applications. Improving quality on company-wide communications requires your supervisors to be able to record, monitor and coach agents, or even intercept active calls to speak with both the agent and caller (barge-in).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a cloud-based communication service

Audience

Businesses in need of a next-generation of telephony solution to receive phone calls worldwide with a touch-tone telephone

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Vocal IP
Founded: 2006
United States
vocalip.com/voice/unified-communications/

Company Information

nexogy
Founded: 1999
United States
www.nexogy.com

Alternatives

Alternatives

Frontier SmartVoice

Frontier SmartVoice

Frontier Communications

Categories

Categories

Integrations

Gong

Integrations

Gong
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Claim Vocal IP and update features and information
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