VirtualQ

VirtualQ

Akcelita
YOCC

YOCC

Bigv.in
+
+

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About

We are a bridge to better customer service. Virtual Q minimizes customer exposure to "outside" lines when visiting stores, supermarkets and offices by providing a contactless way to manage customer flow. VirtualQ is a digital contactless platform designed for stores that want to keep operating safely in times of COVID-19 with features that benefit both customers and employees. VirtualQ helps you by: Giving a real sense of security to customers by enabling social distancing and limiting exposure to large groups of people, Helping manage customer flow inside store and complying with federal state limit guidelines. Providing the opportunity for store owners to design a service focused around customers reserving time slots to visit the store. Enabling access to create specialty lines to manage separately from regular lines and designed for specific groups of people like elderly individuals and expecting mothers.

About

YOCC can add multiple extensions to your Cloud telephony solution India for all your locations, departments and employees and your mobile office is ready for business. You can choose an easy to remember Toll free or Non-Toll free virtual number or even choose to continue your existing number. Greet and serve customers in the language of their choice with top of the line multi lingual cloud contact centre. Think Global But Act Local! YOCC multi-level IVR Solution helps smartly streamline all strategic business units on single hosted number. YOCC enables live as well as recorded Call monitoring to listen to any or every call between agents and customers and ensure high customer service standards. View comprehensive call analytics, agent specific call reports and more using the YOCC web interface and mobile app to get insightful inputs on inbound calls.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For stores that want a contactless platform to do business safely with other businesses

Audience

Companies searching for a cloud telephony service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akcelita
Founded: 2014
United States
www.akcelita.com

Company Information

Bigv.in
India
www.bigv.in/

Alternatives

Alternatives

Awaiting

Awaiting

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CenterMaster

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Categories

Categories

Waitlist Features

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Integrations

No info available.

Integrations

No info available.
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