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About

Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.

About

More leads, conversions, and satisfied customers! WPBot is the first & only native plug n’ play WordPress chatbot that can improve user engagement, provide support, answer questions & increase conversions. A personalized welcome message goes a long way to light up one’s day. WPBot can greet returning users or show your message in the notification area. What is worse than not having a live chat on your website? It is getting a “no one is available to chat” message. WPBot is always there to help your site users. Usually, chatbots need extensive training and integration. WPBot is plug n’ play. If your website is in the English language, you can simply Install WPBot, set your email and you are ready to go. For other languages, you can change all the bot responses from the backend in 15 minutes. It can integrate with Google’s Natural Language Processing and AI through DialogFlow. It is capable of small talk, can carry on a conversation flow, and fulfill any reasonable request.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a live chat and customer engagement solution

Audience

Businesses seeking a tool to improve user engagement, provide support, answer questions, and increase conversions

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Velaro provides high quality live chat. It also monitors every visitors on our website. Easily integrates with social apps. Provides real-time tracking on our website. Also we can check the history of each and every visitor's. Very intuitive software. Easily integrates with Salesforce, Magento, NetSuite.

Cons

  • Easy to install and use. No dislikes as of now.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Velaro
Founded: 2000
United States
www.velaro.com

Company Information

WPBot
United States
dev.quantumcloud.com/wpbot-pro/

Alternatives

Alternatives

CCIChat

CCIChat

Cyber Cast International
Dialogflow

Dialogflow

Google
WP-Chatbot

WP-Chatbot

Wordpress

Categories

Live Chat Supported

Categories

Chatbot Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

WordPress Supported
Dialogflow Not Supported
Facebook Supported
Facebook Messenger Not Supported
Google Analytics Supported
LinkedIn Supported
Mailchimp Not Supported
NetSuite Supported
Parsey Supported
Salesforce Agentforce Service Supported
Skype Not Supported
Viber Not Supported
WhatsApp Not Supported
X (Twitter) Supported
Zapier Not Supported
Zendesk Supported

Integrations

WordPress Supported
Dialogflow Supported
Facebook Not Supported
Facebook Messenger Supported
Google Analytics Not Supported
LinkedIn Not Supported
Mailchimp Supported
NetSuite Not Supported
Parsey Not Supported
Salesforce Agentforce Service Not Supported
Skype Supported
Viber Supported
WhatsApp Supported
X (Twitter) Not Supported
Zapier Supported
Zendesk Not Supported
Claim Velaro and update features and information
Claim Velaro and update features and information
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Claim WPBot and update features and information