Related Products
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About
Userpilot is an all-in-one platform for Product & UX teams. It combines Product Analytics, In-app Engagement and In-app Surveys to help you increase product adoption through powerful in-app experiences, actionable product analytics and user feedback.
Userpilot allows Product, UX, marketing and Customer Success teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, and collect feedback in-app , all code-free.
It also provides powerful Product Analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. With its Custom Dashboards, you can build bespoke analytics dashboards by dragging and droping your favorite reports or using a ready-made template. We also provide event autocapture and session replay.
Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.
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About
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge.
We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements.
Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product.
Is your team utilising Knowledge Centred Service (KCS)?
With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be.
Based on user feedback and data analysis, it's the backbone of continuous user education.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes that need a powerful product growth and customer retention platform
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Audience
Software, B2B, SaaS. Support teams small to enterprise. Product teams. Content Creators.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$249 per month
Predicatable and fair pricing based on the number of MAUs, not events!
Free Version
Not Supported
Free Trial
Supported
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Pricing
$99.00
We offer tiered pricing based on your needs.
Startups to Enterprise. Need higher volume, SLA's or custom terms?
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationUserpilot
Founded: 2017
United States
userpilot.com
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Company Informationelevio
Founded: 2015
Australia
elev.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Success Features
Account Alerts
Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Not Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
Knowledge Management Features
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Not Supported
Self Service Portal
Not Supported
Data Analysis Features
Data Discovery
Supported
Data Visualization
Supported
High Volume Processing
Not Supported
Predictive Analytics
Supported
Regression Analysis
Supported
Sentiment Analysis
Supported
Statistical Modeling
Not Supported
Text Analytics
Supported
Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Product Management Features
Collaboration
Not Supported
Feedback Collection
Supported
Idea Management
Supported
Milestone Tracking
Not Supported
Prioritization
Not Supported
Product Roadmapping
Not Supported
Release Management
Not Supported
Requirements Management
Not Supported
Resource Management
Not Supported
Workflow Management
Not Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Not Supported
Email Marketing
Not Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Supported
Prototyping
Not Supported
Screen Activity Recording
Supported
Unmoderated Testing
Not Supported
Usability Testing
Supported
User Journeys
Supported
User Research
Supported
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Onboarding
Not Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Content Management Features
Audio Content
Supported
Customizable Templates
Not Supported
Document Indexing
Not Supported
E-forms
Supported
Full Text Search
Supported
Image Editor
Supported
SEO Management
Supported
Text Editor
Supported
Version Control
Supported
Video Content
Supported
Website Management
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Review Management Features
Campaign Management
Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Not Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Not Supported
Social Sharing
Not Supported
White Label
Not Supported
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Integrations
Salesforce
Supported
Freshpaint
Not Supported
Google Tag Manager
Supported
Help Scout
Not Supported
HelpDocs
Not Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Indent
Not Supported
Intercom
Not Supported
LiveChat
Not Supported
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Integrations
Salesforce
Supported
Freshpaint
Supported
Google Tag Manager
Not Supported
Help Scout
Supported
HelpDocs
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Indent
Supported
Intercom
Supported
LiveChat
Supported
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