Related Products
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About
Userflow helps B2B SaaS companies turn new signups into active, retained customers with AI-guided, in-app experiences built without code. Product and marketing teams use Adoption Studio to design and launch Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center—proactively guiding users from onboarding through ongoing feature adoption, and targeting each experience to the right users with built-in segmentation and analytics. FlowAI runs underneath all of it, and CS teams tap into that intelligence directly through Adoption Agent, which answers user questions on demand and guides them to the right in-app action the moment they ask. Userflow also runs on a bi-directional MCP: ask questions about your flow and user data, or build a new Flow, right from whatever LLM you're already using—Claude, ChatGPT, or otherwise. The result is faster time-to-value, higher activation and retention, and far less onboarding busywork pulled from engineering and support.
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About
Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies, teams and developers requiring an user onboarding solution to build customized in-app tours, checklists and surveys
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Audience
Small to mid-sized SaaS businesses that want a behavior-based customer communications platform
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$99 per month
Or $79 per month if billed annually
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationUserflow
United States
userflow.com
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Company InformationUserlist
Founded: 2017
United States
userlist.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Not Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
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Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Not Supported
Multi-Language
Not Supported
Self Service Tools
Not Supported
Surveys & Feedback
Not Supported
User Onboarding
Supported
Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Not Supported
Content Management
Supported
Email Distribution
Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Not Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
Transactional Email Features
A/B Testing
Not Supported
Contact Database
Supported
Dynamic Content
Supported
Email Monitoring
Not Supported
Mailing List Management
Supported
Reporting/Analytics
Supported
Spam Check
Not Supported
Template Management
Not Supported
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Integrations
RudderStack
Supported
Segment
Supported
Amplitude
Supported
ChatGPT
Supported
Claude
Supported
Heap
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Intercom
Supported
LogRocket
Supported
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Integrations
RudderStack
Supported
Segment
Supported
Amplitude
Not Supported
ChatGPT
Not Supported
Claude
Not Supported
Heap
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Intercom
Not Supported
LogRocket
Not Supported
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