Audience

Small to mid-sized SaaS businesses that want a behavior-based customer communications platform

About Userlist

Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

Pricing

Starting Price:
$99 per month
Pricing Details:
Or $79 per month if billed annually
Free Trial:
Free Trial available.

Integrations

API:
Yes, Userlist offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

Userlist
Founded: 2017
United States
userlist.com

Videos and Screen Captures

Userlist Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

Userlist Frequently Asked Questions

Q: What kinds of users and organization types does Userlist work with?
Q: What languages does Userlist support in their product?
Q: What kind of support options does Userlist offer?
Q: What other applications or services does Userlist integrate with?
Q: Does Userlist have an API?
Q: What type of training does Userlist provide?
Q: Does Userlist offer a free trial?
Q: How much does Userlist cost?

Userlist Product Features

Customer Communications Management

Batch Communications Supported
Content Management Supported
Email Distribution Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Template Management Supported
Chat / Messaging Not Supported
Interactive Content Not Supported
Print Management Not Supported
Video Content Not Supported

Customer Engagement

Analytics Supported
Churn Management Supported
Communication Management Supported
Feedback Collection Supported
Community Management Not Supported
Content Syndication Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Success

Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Onboarding Supported
Usage Tracking / Analytics Supported
Account Alerts Not Supported
Health Score Not Supported
Revenue Management Not Supported
Win / Loss Analysis Not Supported

Digital Adoption Platforms

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
In-App Training Supported
User Onboarding Supported
Data Validation Not Supported
Launch Management Not Supported
Multi-Language Not Supported
Self Service Tools Not Supported
Surveys & Feedback Not Supported

Transactional Email

Contact Database Supported
Dynamic Content Supported
Mailing List Management Supported
Reporting/Analytics Supported
A/B Testing Not Supported
Email Monitoring Not Supported
Spam Check Not Supported
Template Management Not Supported

Userlist Additional Categories