Audience
SaaS product, growth and customer success teams
About Cueston
Cueston is a web-based digital adoption platform for SaaS teams that want to guide users through their products and measure engagement. After adding a site snippet, product, growth, and customer success teams can create and publish product tours, tooltips, contextual banners, onboarding checklists, surveys, NPS prompts, and feature announcements in a visual editor. Audience and page targeting let teams show guidance based on user context, while analytics, funnels, and experiments help them review engagement and outcomes. Cueston also provides a help hub with an in-app AI assistant that answers questions from connected documentation. Its hosted MCP server and REST API let teams and supported AI clients create and manage guidance in a Cueston workspace. The service is designed for web applications, and individual guides can be built without coding.