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About

Our customer feedback, task testing, and conversion optimization services are the best way to learn what your customers think about your website and start making improvements. Look over the shoulder of real people in your target market and learn about where they have unanswered questions, get stuck, or start to lose trust. Test a new feature, product, or marketing message with a small group of prospects and make edits before you roll it out to your entire audience. Observe user behavior and log any unexpected interactions or issues so that you can fix the error before it becomes a problem for your customers. We offer a range of user testing services designed to help you improve your user experience and convert more prospects into customers. Hire real people to record their screen as they talk through that process to understand how to improve.

About

Userfeel is the user testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Test any site in any language. Our panel consists of more than 130,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand. Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad. Get your results in less than 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a platform to give them feedback on their website or e-commerce

Audience

Companies that need a user experience testing solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per review
Free Version Not Supported
Free Trial Not Supported

Pricing

$59.00 per test
No additional monthly fees. You just buy the tests you need.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The experience is very good, the design is very understandable, and it is not difficult at the beginning, it makes people feel very comfortable.

Cons

  • The fly in the ointment is that my network is a bit poor, resulting in a bit slow response.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

UserInput.io
Founded: 2016
www.userinput.io

Company Information

Userfeel
Founded: 2010
United Kingdom
www.userfeel.com

Alternatives

Alternatives

VidPopup

VidPopup

Atlas Web Solutions

Categories

Usability Testing Supported
User Research Supported

Categories

AB Testing Supported
Usability Testing Supported
User Research Supported
UX Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Supported
Split Testing Supported
Statistical Relevance Analysis Supported
Surveys Supported
Test Scheduling Not Supported
Visual Editor Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

No info available.

Integrations

No info available.
Claim UserInput.io and update features and information
Claim UserInput.io and update features and information
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Claim Userfeel and update features and information