+
+

Related Products

  • ChatD&B
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Jotform
    8,643 Ratings
    Visit Website
  • GWI
    201 Ratings
    Visit Website
  • SurveyJS
    63 Ratings
    Visit Website
  • Harmoni
    16 Ratings
    Visit Website
  • Jobma
    278 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • Nexcess Digital Cloud
    205 Ratings
    Visit Website
  • Revaly
    7 Ratings
    Visit Website

About

User Intuition is a customer intelligence platform that conducts AI-moderated market research interviews via chat, voice, or video. The platform replaces traditional text surveys with natural conversations that uncover why customers buy, churn, or stay. The software uses AI interview technology to ask intelligent follow-up questions based on customer responses, employing laddering methodology to reveal emotional drivers and hidden motivations behind customer decisions. User Intuition achieves 98% participant satisfaction through conversational interactions that encourage candid feedback. Organizations use the platform to track brand health, gather shopper insights, obtain competitive intelligence, and test concepts with real consumers or vetted panel participants.

About

Humans are complex, research doesn't need to be. Meet Validly, an AI research assistant that conducts user interviews and delivers rich insights for you, so you can focus on better decision-making. Conduct hundreds of interviews simultaneously. Say goodbye to the time, effort, and costs associated with running manual user interviews. Trained by veteran researchers, your research agent can extract and deliver rich insights for you in the background, unsupervised, 24/7. At Validly, your data is secure with us. We prioritize your privacy and maintain the highest standards of security. Get insights now with our AI research assistant. Gather rich insights, continuously and keep your user data secure. Effortlessly scale user interviews.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Consumer insights, market researchers, product managers, customer success teams, and UX researchers at consumer product companies, subscription businesses, e-commerce brands, SaaS companies, and research agencies. Any organization that needs to understand why customers buy, churn, or stay—and requires insights fast enough to inform product decisions, marketing campaigns, and retention strategies.

Audience

Product teams interested in an AI solution to gather rich insights, manage user data, and improve their research

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$200 per study
$20 per interview including:
Access to 4M+ vetted respondents with industry-leading fraud detection—or bring your own customers
AI-moderated interviews via chat, audio, or video
Automated analysis and reporting for each study
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We started using user intuition a few months ago when we realized customers didn't need the automation engine we had in mind. A few interviews in, we realized they needed to see where an approval was stuck. Three people said that without being led there. Most had started with some version of "sounds useful," but the follow-up questions got into when they would use it, what they did today, and who else had to sign off. We spoke with eight admins, six end users, and three buyers in a week. I started with a half-page brief on Tuesday and had conversations by Friday. We cut the MVP down to a status view and saved a ton of time.
  • A brand manager Slack'd me at four about our new resealable pouch and I answered before standup the next morning with quotes from a study we'd run six weeks earlier. Searched the hub and that was it. Used to mean a panel export, a Qualtrics export, and digging through Dovetail. We've pretty much collapsed those three into User Intuition now. Broad U.S. grocery study asked for forty and filled in a few hours. I was skeptical an AI would dig past "I like it." It did. Project pricing also meant I didn't need an annual platform fight just to pilot.
  • We used User Intuition to test our messaging and a few concepts after a few of our prospects said they understood the idea, but talked about using it someday. We ended up testing four screens and a concept image for a shared-lists idea that design was falling in love with. Fourteen video interviews later, we paused the build and saved a sprint on something people didn't connect with. We loved that the report separated the assumptions that held up from the ones that looked shaky, with quotes under each. And Chloe from support walked us through setup and helped with the readout slides.
  • We learned that about a third of our users don't think setup is their job. It was kind of like a throwaway comment: one person said they'd just ask ops to do that part. The moderator followed up on who "ops" meant, why they would hand it off, and what might make them do it themselves. We had already seen people pause on step three of the invite-teammate flow. The heatmap showed exactly where, but not why. Twelve interviews on that flow gave us the missing context around expectations and confidence.
  • We thought most of our churn happened because of price and in fact we’d heard it 90% of the time. The follow-up questions from User Intuition uncovered that most of those customers never connected a datasource so didn’t see much value from our product. As evidence, I even downloaded and shared five quotes in Slack with the team to show them the findings. We’re now actively solving cancels and downgrades by focusing on the integration steps instead of discounting.

Cons

  • Zapier and HubSpot already cover our current automation, integration, and customer relationship management needs, making additional tools unnecessary at this time
  • Three brand teams share the workspace and I'd like tighter role locks before someone junior can launch a huge study unsupervised.
  • Two of fourteen participants never turned on their video, which made it difficult to gauge their real-time engagement and feedback during the session.
  • No facial-expression scoring on the video. We watch the clips ourselves. Fine for us
  • I like it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

User Intuition
Founded: 2025
United States
www.userintuition.ai/

Company Information

Validly
www.validly.app/

Alternatives

Alternatives

1Signal

1Signal

FounderScale
Listen

Listen

Listen Labs
Questly AI

Questly AI

Questly
Questly AI

Questly AI

Questly

Categories

Categories

Integrations

ChatGPT
Claude
Cursor
HubSpot CRM
Stripe
Zapier

Integrations

ChatGPT
Claude
Cursor
HubSpot CRM
Stripe
Zapier
Claim User Intuition and update features and information
Claim User Intuition and update features and information
Claim Validly and update features and information
Claim Validly and update features and information