Upland Rant & Rave

Upland Rant & Rave

Upland Software
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About

Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications.

About

Capture feedback in seconds, plan roadmaps, and share product updates,all within a user-friendly and affordable platform. A seamless feedback management process was created for high-growth teams. Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks. Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly. Improve alignment and transparency across your team with a road mapping tool that organizes, visualizes, and tracks a project's progress in real-time. Filter and group users and analyze cohort numbers. Inform your customers about new product changes made based on their feedback. Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and custom widgets. Involve users in every step of your product improvement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes seeking a tool to respond to customer feedback

Audience

Teams and businesses seeking a solution to capture feedback, plan roadmaps, and share product updates

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rantandrave/

Company Information

UserVitals
United States
www.uservitalshq.com

Alternatives

Alternatives

Benbria Loop

Benbria Loop

Benbria
Delighted

Delighted

Qualtrics
Prodsight

Prodsight

Product Insight

Categories

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

Asana Not Supported
BlueVenn Supported
Crisp Not Supported
Crisp Not Supported
Discord Not Supported
Gmail Not Supported
Google Chrome Not Supported
Headway Not Supported
Help Scout Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Productboard Not Supported
Shortcut Not Supported
Slack Not Supported
Trello Not Supported
Zapier Not Supported

Integrations

Asana Supported
BlueVenn Not Supported
Crisp Supported
Crisp Supported
Discord Supported
Gmail Supported
Google Chrome Supported
Headway Supported
Help Scout Supported
Intercom Supported
Jira Supported
Linear Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Productboard Supported
Shortcut Supported
Slack Supported
Trello Supported
Zapier Supported
Claim Upland Rant & Rave and update features and information
Claim Upland Rant & Rave and update features and information
Claim UserVitals and update features and information
Claim UserVitals and update features and information