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About

Upcycle is a cloud-based CRM and agency-work platform for marketing and social media agencies, PR teams, and creator businesses. It brings client records and communication together with projects, tasks, campaign calendars, content planning, client approval links, advertising activity, and performance reporting. Teams can prepare posts and monthly content plans with AI assistance, manage customer conversations across connected messaging and social channels, and create invoices and estimates from a shared workspace. The service also includes team collaboration and business operations tools, with separate workspaces and controls for freelancers, small teams, and larger organizations. Upcycle is designed for Arabic-speaking teams in Egypt and the wider Middle East, while offering an English interface. It is accessed through a web browser and includes a free tier for one user and a time-limited trial of paid features.

About

Zemam (زمام), or Zemam ERP, is a cloud ERP from Smartly Coded, built for small and mid-sized businesses in Egypt and the MENA region. Everything runs on one IFRS-compliant, double-entry ledger, so a single sale updates inventory, posts the accounting entry, and adjusts the customer balance at once — no double entry, no separate tools to reconcile. It covers accounting, inventory (WAC/FIFO with batch and expiry across multiple warehouses), sales, purchasing, treasury, the full cheque lifecycle, installments, and multi-currency (IAS 21) — plus manufacturing, fixed assets, CRM, and HR & payroll. The point of sale for retail and restaurants runs fully offline and auto-syncs, and a near-complete mobile app puts the whole system on your phone. Built for Egypt: VAT calculated after discount and native ETA e-invoicing. Fully Arabic (RTL) with English, multi-tenant isolation, role-based permissions, approval workflows, and a public API with webhooks. Start free — no credit card.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Marketing agencies, social media agencies, PR and creator agencies in Egypt, Saudi Arabia and the UAE

Audience

Small & mid-sized businesses in Egypt & MENA — retail, wholesale, restaurants, food production, pharmacies, and light manufacturing — plus their owners, accountants, cashiers, warehouse, and sales teams.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free plan for one user. Paid plans are priced per user, with monthly and annual billing. A 14-day trial of paid features is offered.
Free Version Not Supported
Free Trial Supported

Pricing

$25/month
Zemam uses modular subscription pricing — you pay only for what you use.

The Core plan (Accounting, Sales, Purchases, and Inventory) starts at
1,500 EGP/month (~$30) and includes 3 users, 1 branch, and 1 warehouse.

Optional add-on modules can be added as needed: Point of Sale, HR &
Payroll, Multi-currency, Installments & Cheques, and Fixed Assets.
Extra users, branches, warehouses, and POS terminals are billed per unit.

Annual billing includes 2 months free. A free trial is available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Easy to use, the support team are very professional and the best part of it is the integration with Chatgpt and claude from chatgpt or claude interface
  • What I like most is that everything is in one place. We use it for accounting, inventory, sales, purchasing, HR, CRM, POS and the mobile app. The reports are clear and easy to understand, and this helped us follow our business better. The accounting module also made it easier to understand our numbers even without depending on an accountant all the time. The system is easy to use after the first learning period, and it saves us a lot of time because all modules are connected together.
  • What I like most is that it's built in Arabic from the start, not just translated, so my team learned it quickly. Everything is connected — when I make a sale, the inventory and the accounts update on their own. The Egyptian VAT and the e-invoicing (ETA) work without any extra hassle, and the support team actually replies in Arabic when I need them.

Cons

  • everything is good till now nothing to complain with
  • The first setup took some time because it was our first ERP system. We also needed a short training to understand how everything works. Some screens have many options, so at the beginning it was a little confusing. After using it for a while, it became much easier.
  • I'd like a few more ready-made report templates. Some of the advanced settings I needed help from support to set up the first time.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Upcycle
Founded: 2024
Egypt
upcycle-crm.com

Company Information

Zemam
Founded: 2026
Egypt
getzemam.com

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LedgerLite

Responsive Software
Alfhar RestaurantOS

Alfhar RestaurantOS

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Categories

CRM Supported

Categories

ERP Supported

ERP Features

Accounting Integration Supported
Accounting Management Supported
CRM Supported
Dashboard Supported
Distribution Management Not Supported
Enterprise Asset Management Not Supported
Financial Management Supported
HR Management Supported
Inventory Management Supported
Order Management Supported
Project Management Not Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Supported
Sales Management Supported
Supply Chain Management Not Supported
Warehouse Management Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Facebook Supported
Facebook Messenger Supported
Google Ads Supported
Instagram Supported
Model Context Protocol (MCP) Supported
TikTok Supported
WhatsApp Supported

Integrations

ChatGPT Supported
Claude Supported
Facebook Not Supported
Facebook Messenger Not Supported
Google Ads Not Supported
Instagram Not Supported
Model Context Protocol (MCP) Not Supported
TikTok Not Supported
WhatsApp Not Supported
Claim Upcycle and update features and information
Claim Upcycle and update features and information
Claim Zemam and update features and information
Claim Zemam and update features and information