UChat

UChat

Smart Link
+
+

Related Products

  • kama.ai
    9 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • Gushwork
    29 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • StackAI
    55 Ratings
    Visit Website
  • ChatD&B
    Visit Website
  • UENI
    9,731 Ratings
    Visit Website

About

UChat is a cloud-based platform for building and managing automated conversations across messaging and social channels. It provides a visual flow builder for creating chatbot interactions, automating lead capture, answering common questions, routing requests and following up with contacts. Businesses can manage conversations in a shared inbox and deploy bots across channels such as Facebook Messenger, Instagram, WhatsApp and website chat. The platform includes AI-assisted responses and knowledge-based agents, plus connections to customer and commerce tools. Teams use UChat for customer service, sales and marketing workflows, appointment or order enquiries, and conversational commerce. Its web application is aimed at agencies and businesses that want to design, publish and maintain chat experiences without building each bot from scratch.

About

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and automation agencies using chatbots for customer service, sales, marketing, lead capture and conversational commerce. The Partner offering is aimed at agencies managing branded client workspaces.

Audience

Companies that need a powerful business messaging platform to connect with customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Prices are in USD. The Free plan is $0/month and includes 1 bot and 200 bot users. Business is $15/month and includes 1 bot, 1,000 bot users and 5 members. Partner is $199/month and includes 5 bots, 10,000 bot users and 5 members. Additional usage and external service charges may apply.
Free Version Supported
Free Trial Supported

Pricing

$99 per month
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Smart Link
Founded: 2018
Australia
uchat.au

Company Information

respond.io
Founded: 2017
Malaysia
respond.io

Alternatives

Alternatives

ChatGent

ChatGent

Factoryze
MOON Chat

MOON Chat

THE MOON Agency
Data2AIBot

Data2AIBot

Dreamious Inc.

Categories

AI Chatbots Supported

Categories

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Integrations

HubSpot CRM Supported
Shopify Supported
Zapier Supported
360dialog Not Supported
Axis LMS Not Supported
Bird Not Supported
Calendly Supported
Facebook Not Supported
Facebook Messenger Not Supported
Gmail Not Supported
Google Sheets Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
Kik Not Supported
Microsoft Outlook Not Supported
Stripe Supported
Viber Not Supported
Vonage Communications APIs (Nexmo) Not Supported
WhatsApp Not Supported
WordPress Not Supported

Integrations

HubSpot CRM Supported
Shopify Supported
Zapier Supported
360dialog Supported
Axis LMS Supported
Bird Supported
Calendly Not Supported
Facebook Supported
Facebook Messenger Supported
Gmail Supported
Google Sheets Not Supported
HubSpot Customer Platform Supported
Instagram Supported
Kik Supported
Microsoft Outlook Supported
Stripe Not Supported
Viber Supported
Vonage Communications APIs (Nexmo) Supported
WhatsApp Supported
WordPress Supported
Claim UChat and update features and information
Claim UChat and update features and information
Claim respond.io and update features and information
Claim respond.io and update features and information