vFound Parcels

vFound Parcels

Naltyx Data and Marketing Consulting
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About

Traizr is mailroom management software for any building, handling parcels and internal mail from a single reception desk to a global, multi-site portfolio. Staff scan deliveries on any iOS or Android phone, no specialist hardware - recipients are notified automatically, and every collection is captured with QR, signature or photo proof, creating a complete, searchable audit trail. Data is hosted in the EU, UK or Asia and the platform is GDPR compliant by design. 15+ languages per user. Works offline and auto-syncs, so no scan is ever lost. Includes inbound, outbound and dispatch tracking, priority mail classification, multi-site and multi-tenant management from a single dashboard, and built-in virtual office management (forwarding, scanning, shredding). Built since 2013 by Decoded Group, an enterprise software company, Traizr adapts to your processes with custom workflows, API integrations and white-label branding. Trusted by organisations including Asknestor, UPP, Urbanest.

About

vFound Parcels is browser-based mailroom software for apartment buildings, university mailrooms, offices, coworking spaces, hotels and multi-tenant properties. Staff scan barcodes or photograph delivery labels, review suggested recipient and tracking details, assign shelf locations and notify recipients by email. Each recipient can open a private pickup page to view waiting parcels, use a collection code, snooze reminders, set a hold date or authorize another collector. Staff manage a live pickup queue, record signatures and optional pickup photos, print parcel and shelf labels, track shelf occupancy, log outgoing courier handoffs and run signed delivery rounds. Reporting and CSV exports help teams review parcel volumes and collections. The software runs in a browser and shares a people list and workspace with other vFound products; it supports parcel intake and handoffs rather than courier booking or postage purchasing.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Facilities managers, operations directors and building managers at corporate offices, universities, student accommodation, hospitals, residential and BTR buildings, co-working spaces, law firms, government sites and virtual office providers.

Audience

Residential buildings, university mailrooms, offices and hotel reception teams managing incoming parcels.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Traizr is priced per building, not per user. One implementation/setup fee at the start, with every feature included from day one and volume pricing as you add sites (the per-building rate falls as the number of buildings rises). No per-user fees, no hardware to buy, and no feature tiers. Unlimited recipients, staff and parcels on every plan. Optional modules (Virtual Office, priced per location; Multi-tenant, priced per building) are available. SMS notifications are sold as a monthly pack; email and in-app notifications are unlimited and included. Contact Traizr for a same-day quote.
Free Version Not Supported
Free Trial Not Supported

Pricing

$900/venue/year
The price is $900 per venue per year ($75/month equivalent), billed annually. Self-serve pricing covers up to three venues per account and includes unlimited parcels, team members and storage. There is no free plan. The 14-day trial requires a valid card; the annual charge begins after the trial unless canceled beforehand. Enterprise pricing includes an annual fee and a one-time setup fee.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The detailed parcel records, signatures at collection and automatic notifications have made managing deliveries much easier. It’s straightforward to navigate, and having access on both desktop and mobile is useful for our team. There’s plenty we can customise, too. For what we paid, it’s been one of our best investments this year.
  • The simplicity is what stands out most. It’s easy for several team members to use, tracking is accurate, and the app works reliably. It’s been a practical upgrade from our spreadsheet setup.
  • Amazing software - deliveries can be scanned in instantly, which has been a game-changer for us. Our virtual office members love it too, super easy for them to use. The notifying is fully automated, which has allowed us to save tons of work hours overtime. We had been having some issues prior with missing parcels and overdue pickup, but traizr has solved this with their live audit trail and reminder button
  • Offline scanning is useful when the internet connection is unavailable or unreliable. Staff can continue processing deliveries, and the information synchronises when the device is connected again.
  • We like that Traizr covers outgoing items as well as incoming parcels. Courier handovers, dispatch information and confirmation of arrival can all be recorded instead of being managed through separate spreadsheets and messages.

Cons

  • Our only real issue was language support for the Spanish-speaking members of our team. We raised it with Traizr, and they added individual language settings so everyone could use their preferred language. I really appreciated that they listened and followed through with a solution.
  • Nothing major to mention so far. It handles what we need reliably, and any improvements would be minor personal refinements.
  • Everything is configurable, it's hard to have cons when you can adjust the settings to how you want it. We didn't want to require signatures always upon pickup - so we just turned that feature off! Everything is very well thought out for the user
  • Nothing to flag at present. We needed the offline process explained initially, but the team answered our questions and made it easy to understand.
  • No complaints from our side. We asked for help when first exploring the outbound features, and the support team talked us through them properly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Traizr
Founded: 2013
United Kingdom
traizr.com

Company Information

Naltyx Data and Marketing Consulting
Canada
vfound.io/package-management-software

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Categories

Traizr is dedicated mailroom management software for tracking parcels, packages and internal mail across single or multi-site buildings. Reception and facilities teams scan inbound deliveries on any iOS or Android phone (no proprietary scanners), and recipients are notified automatically by email or SMS. Every handover is captured with QR code, digital signature or photo proof, creating a complete, searchable chain-of-custody audit trail. Traizr handles inbound, outbound and dispatch tracking, priority mail classification, and multi-tenant management from one dashboard, plus virtual office services (mail forwarding, scanning and shredding). It works offline and auto-syncs so no scan is ever lost, supports 15+ languages per user, and is GDPR compliant with data hosted in the EU, UK or Asia. Built since 2013 for corporate offices, universities, residential buildings, coworking spaces and logistics teams that need accurate, accountable mailroom tracking.

Categories

Mailroom Management Features

Barcode Scanning Supported
CASS Certified Not Supported
Duplicate Management Supported
Graphical Mail Piece Designer Not Supported
Intelligent Mail Support Supported
Job Management Supported
Package Tracking Supported
PAVE Certified Presorting Not Supported
Signature Capture Supported

Integrations

Slack Supported
Apple Calendar Not Supported
Cloudbeds Not Supported
Entrata Supported
Google Calendar Not Supported
Google Chat Not Supported
Microsoft Dynamics 365 Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
OfficeRnD Flex Not Supported
Salesforce Supported
StarRez Supported
Zapier Not Supported

Integrations

Slack Supported
Apple Calendar Supported
Cloudbeds Supported
Entrata Not Supported
Google Calendar Supported
Google Chat Supported
Microsoft Dynamics 365 Not Supported
Microsoft Entra ID Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
OfficeRnD Flex Supported
Salesforce Not Supported
StarRez Not Supported
Zapier Supported
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