TradesBackboneMartello Systems
|
||||||
Related Products
|
||||||
About
Trades Operator is cloud software for home-service contractors—HVAC, plumbing, electrical, and cleaning shops. It brings customer calls and marketing together with field work and job finances in one place.
Business phone numbers are built in. Calls are transcribed and summarized, matched to the customer, and credited to the ad that rang. Missed calls can get a text back. Schedule by technician skill on a drag-and-drop board, send estimates customers sign online, take card, ACH or Klarna payments, and keep books that follow the jobs.
Operator, our AI assistant, answers questions in plain words from your own records and drafts next steps. Money always waits for your yes. We're not priced per user, so the whole crew gets a login. Switching is free: we move your history in from Housecall Pro through its API (needs your Housecall Pro MAX plan), QuickBooks Online, Thryv files, or spreadsheet exports.
|
About
TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Owners of HVAC, plumbing and electrical shops who want calls, jobs, payments and books in one place
|
Audience
Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
Contact for pricing
Discussed during a demo.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationTrades Operator
Founded: 2026
United States
tradesoperator.com
|
Company InformationMartello Systems
Founded: 2026
United States
tradesbackbone.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
QuickBooks Online
Supported
Stripe
Supported
Google Ads
Supported
Klarna
Supported
Make
Not Supported
Meta Ads
Supported
Mycel
Not Supported
Plaid
Supported
Zapier
Not Supported
|
Integrations
QuickBooks Online
Supported
Stripe
Supported
Google Ads
Not Supported
Klarna
Not Supported
Make
Supported
Meta Ads
Not Supported
Mycel
Supported
Plaid
Not Supported
Zapier
Supported
|
|||||
|
|
|