TrackPoint

TrackPoint

Newsoft
TrackGo TrackPoint

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TrackGo:

About

For sales & service teams, knowing where your customers are is vital to your business. TrackGo lets you & your team create a map of all your customers. Once your customers are mapped, it’s easy to see which ones are close by, and TrackGo will even route you to their location. When you track customers in TrackGo, the data is private to your team. All customer data is securely stored in the cloud, and is always in sync across your team & devices. TrackGo offers iOS, Android, and web applications. For each customer you are not just keeping track of their location. Setup tasks/reminders for yourself, or another team member for specific times. Keep contacts associated with each spot. View an Activity Feed to see exactly who has been there, when they were there, and what they did. Gone are the days of writing down what you did after each customer visit. Notebooks get lost & people forget. Keep track of exactly what happened during your customer visit right when it happens.
TrackPoint:

About

TrackPoint is a field service and field operations platform built by Newsoft, a software engineering company based in Monterrey and Mexico City. It helps companies plan, dispatch and track work orders, visits and technicians in real time from a single web dashboard and mobile app. Supervisors assign routes and tasks, field teams capture check-ins, photos, signatures, checklists and GPS evidence on site, and managers get live visibility and reports on productivity, compliance and service times. TrackPoint is designed for operations with distributed crews, such as maintenance, installation, inspections, sales visits and logistics, and can be tailored to each company's processes and integrated with existing ERP or CRM systems. Newsoft has delivered custom software and AI-assisted engineering since 2011 for clients like Holcim, JYRSA and Panel Rey.
TrackGo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
TrackPoint:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
TrackGo:

Audience

Businesses searching for a solution to improve their services and increase sales
TrackPoint:

Audience

Businesses looking for a cloud-based field service management tool that helps track work orders, monitor service progress and generate reports
TrackGo:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TrackPoint:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
TrackGo:

API

Offers API Not Supported
TrackPoint:

API

Offers API Not Supported
TrackGo:

Screenshots and Videos

TrackPoint:

Screenshots and Videos

TrackGo:

Pricing

$20 per month
Free Version Not Supported
Free Trial Not Supported
TrackPoint:

Pricing

$300 per month
Free Version Not Supported
Free Trial Supported
TrackGo:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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TrackPoint:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TrackGo:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
TrackPoint:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
TrackGo:

Company Information

TrackGo
United States
www.trackgo.com
TrackPoint:

Company Information

Newsoft
Founded: 2011
Mexico
www.newsoft.mx/trackpoint
TrackGo:

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SmartServ

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1.0 out of 5 stars
TrackGo:

Categories

TrackPoint:

Categories

TrackGo:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Sales Force Automation Features

Call Management Not Supported
Campaign Management Not Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Customer Database Supported
Email Marketing Not Supported
Field Sales Management Not Supported
Lead Management Not Supported
Opportunity Management Not Supported
Performance Metrics Not Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Not Supported
Territory Management Not Supported
TrackPoint:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported
TrackGo:

Integrations

No info available.
TrackPoint:

Integrations

No info available.
TrackGo:
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TrackPoint:
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