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About

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. Begin with a gorgeous, customisable calendar, then tap into all the tools you need to help you deliver an exceptional client experience, grow your income and manage your hair or beauty business beautifully. See for yourself how Timely can help you keep your clients coming back – start a free trial today.

About

Vagaro is a web-based salon scheduling and business software solution. Easy to use and accessible from any device, Vagaro makes it easy for salon, spa, and fitness center owners to promote their business, manage staff, schedule appointments, and connect with customers. The platform also features email marketing, customer retention reports, QuickBooks online integration, and text reminders.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

No matter if you’re just starting out, or you’ve managed a salon, spa or clinic for years, Timely’s easy to use and gives you all the tools you need to run your hair or beauty business like a pro.

Audience

Salon, spa, and fitness center owners, chair or booth renters

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

With Timely, you pay one simple monthly fee for the plan you choose and easy-to-understand transaction fees for client payments taken via TimelyPay. We don't sneak in hidden costs or unexpected charges. Select one of three plans to suit your needs, whether you're just starting out or more established. You won't be locked into a long-term contract, so you can switch plans or cancel anytime.
Free Version
Free Trial

Pricing

$30.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.0 / 5
ease 2.5 / 5
features 3.0 / 5
design 3.5 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Timely provides us with more than a space on a platform, clarity of labor management with our clients, as well as within our company. Timely allows us to monitor work performance during the performance of tasks, make a fixed follow-up and evaluate the time dedicated to certain projects, this gives us the quality of being able to offer our clients honesty when working, where it is possible to supervise everything, we are doing, automated time registration, online time tracking, cuts and continuation, as well as evaluating the percentage of progress in whatever we are doing. On the other hand, within our company it is possible to evaluate the work performance of each team member, with Timely we evaluate the status of each employee and allow us to automatically record all their times to have an overview of performance. The reports are part of everything good that it offers, they are quite detailed, and it gives us the option to customize it as required. Mobile access is one of the most significant qualities for us, being able to establish our connection from wherever we can work is a plus in our work and constant progression.

Cons

  • I think that within all Timely has performed very well, its usefulness and functionality has been representatively good, although we face limitations when planning a project, it asks us for the start and end date just when we are starting, many times we need to edit the completion date because unforeseen events arise and it does not give us flexibility when doing so, we must create a new project which we believe is unnecessary when we only need a quick date edition. The rest has some errors that are quickly resolved, such as memory confusion when creating automatic time entries or categorizing repeated tasks in the timeline when we do not want it that way, even when this happens, it is easy to solve it besides customer support has a window always open to help us solve all our doubts and problems.

Pros & Cons from Real Users

Pros

  • I use Vagaro to track hours and classes for my job. Its ok, but less intuitive to use than other programs I've used, and some of the features are not done well. Plus the app lacks features so some important tasks can only be done on desktop.
  • + visually appealing application + promised to handle booking, payment processing and member management, but is unreliable in all of it.

Cons

  • The app lacks features, occasionally glitches, and it's a bit clumsy to use. Some tappable items are way too close together so you accidentally open one thing when you're wanting something else.
  • - unreliable features. You often don't know if payments actually went through and there is no way of verifying yourself. - Customer support told me numerous times that my issue was solved, when it actually was not solved.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Timely
Founded: 2012
New Zealand, Australia, The United Kingdom
www.gettimely.com

Company Information

Vagaro
Founded: 2009
United States
www.vagaro.com/pro/salon-software

Alternatives

Clockify

Clockify

CAKE.com Inc.

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Personal Trainer Features

Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
eCommerce
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans

Yoga Studio Features

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Integrations

Google Calendar
WordPress
Xero
Aleph
Birdeye
Enzy
Facebook
Google Contacts
Google Tag Manager
Instagram
MYOB
MYOB Acumatica
Mailchimp
Microsoft Outlook
Nango
Payment Nerds
Peaka
QuickBooks Online
QuickBooks Online Advanced
eCard Systems

Integrations

Google Calendar
WordPress
Xero
Aleph
Birdeye
Enzy
Facebook
Google Contacts
Google Tag Manager
Instagram
MYOB
MYOB Acumatica
Mailchimp
Microsoft Outlook
Nango
Payment Nerds
Peaka
QuickBooks Online
QuickBooks Online Advanced
eCard Systems
Claim Timely and update features and information
Claim Timely and update features and information
Claim Vagaro and update features and information
Claim Vagaro and update features and information