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About

TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.

About

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. Begin with a gorgeous, customisable calendar, then tap into all the tools you need to help you deliver an exceptional client experience, grow your income and manage your hair or beauty business beautifully. See for yourself how Timely can help you keep your clients coming back – start a free trial today.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

TimeTap serves independent professionals as well as small and medium-sized businesses looking for a fully customizable and reliable appointment scheduling software solution.

Audience

No matter if you’re just starting out, or you’ve managed a salon, spa or clinic for years, Timely’s easy to use and gives you all the tools you need to run your hair or beauty business like a pro.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$24.95/month
Professional Plan: 1 Staff & 1 Location at $24.95/mo (for Solo) and 5 Staff & 5 Locations at $39.95/mo (for Team)
Business Plan: 1 Staff & 1 Location at $44.95/mo (for Solo) and 5 Staff & 5 Locations at $74.95/mo (for Team)
Free Version
Free Trial

Pricing

With Timely, you pay one simple monthly fee for the plan you choose and easy-to-understand transaction fees for client payments taken via TimelyPay. We don't sneak in hidden costs or unexpected charges. Select one of three plans to suit your needs, whether you're just starting out or more established. You won't be locked into a long-term contract, so you can switch plans or cancel anytime.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.3 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • TimeTap has offered us an excellent alternative in commitment accuracy and occupations. It also has an internal format for creating work schedules and daily chronologies where we can specify group activities. It has also streamlined the management of commitments to the board for meetings or important activities by creating a private schedule.
  • TimeTap as a program has given us an extra tool to specify and not miss all the tasks that our company has without leaving any of them aside. It has the option to create a program schedule of activities and various commitments that an organization needs to meet in real time and can be shared with any device that has the program.
  • TimeTap is a tool that offers a permanent contact with a company's customers, through notifications via messages and calls that are previously determined, that can be customized by means of a set schedule and that communicates with those customers to be always present for their needs.

Cons

  • We believe that the application should improve its schedule creation section for employees, since it does not have options to create itineraries of activities for employees or specific work areas. It works in a general way, and for companies that have different areas with different tasks from each other, we do not find the application sufficiently convenient.
  • As a flaw we find that the application does not offer options for gestures and staff planning in a specific way that stems from the directive; The details of itineraries expressed in the schedules that are programmed are in general matter. Therefore, it is not possible to manage a personalized planning to a specific department or employee.
  • It is an application that provides access tools to shared customer databases of different companies with information about them. However, sometimes the data provided are not enough for an optimal reception of the message due to lack of contact information such as email or phone number.

Pros & Cons from Real Users

Pros

  • Timely provides us with more than a space on a platform, clarity of labor management with our clients, as well as within our company. Timely allows us to monitor work performance during the performance of tasks, make a fixed follow-up and evaluate the time dedicated to certain projects, this gives us the quality of being able to offer our clients honesty when working, where it is possible to supervise everything, we are doing, automated time registration, online time tracking, cuts and continuation, as well as evaluating the percentage of progress in whatever we are doing. On the other hand, within our company it is possible to evaluate the work performance of each team member, with Timely we evaluate the status of each employee and allow us to automatically record all their times to have an overview of performance. The reports are part of everything good that it offers, they are quite detailed, and it gives us the option to customize it as required. Mobile access is one of the most significant qualities for us, being able to establish our connection from wherever we can work is a plus in our work and constant progression.

Cons

  • I think that within all Timely has performed very well, its usefulness and functionality has been representatively good, although we face limitations when planning a project, it asks us for the start and end date just when we are starting, many times we need to edit the completion date because unforeseen events arise and it does not give us flexibility when doing so, we must create a new project which we believe is unnecessary when we only need a quick date edition. The rest has some errors that are quickly resolved, such as memory confusion when creating automatic time entries or categorizing repeated tasks in the timeline when we do not want it that way, even when this happens, it is easy to solve it besides customer support has a window always open to help us solve all our doubts and problems.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TimeTap
Founded: 2006
United States
www.timetap.com

Company Information

Timely
Founded: 2012
New Zealand, Australia, The United Kingdom
www.gettimely.com

Alternatives

Sign In Scheduling

Sign In Scheduling

Sign In Solutions

Alternatives

Clockify

Clockify

CAKE.com Inc.
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Integrations

Google Calendar
Aleph
AnswerFirst
Google Contacts
Laybuy
MYOB
MYOB AccountRight
Microsoft Outlook
Nango
NonProfitEasy
Peaka
QuickBooks Accountants
Salesforce
SignUpGenius
Stripe
Windcave
WordPress
Xero
Zapier
iCalendar

Integrations

Google Calendar
Aleph
AnswerFirst
Google Contacts
Laybuy
MYOB
MYOB AccountRight
Microsoft Outlook
Nango
NonProfitEasy
Peaka
QuickBooks Accountants
Salesforce
SignUpGenius
Stripe
Windcave
WordPress
Xero
Zapier
iCalendar
Claim TimeTap and update features and information
Claim TimeTap and update features and information
Claim Timely and update features and information
Claim Timely and update features and information