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About

TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.

About

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. Begin with a gorgeous, customisable calendar, then tap into all the tools you need to help you deliver an exceptional client experience, grow your income and manage your hair or beauty business beautifully. See for yourself how Timely can help you keep your clients coming back – start a free trial today.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

TimeTap serves independent professionals as well as small and medium-sized businesses looking for a fully customizable and reliable appointment scheduling software solution.

Audience

No matter if you’re just starting out, or you’ve managed a salon, spa or clinic for years, Timely’s easy to use and gives you all the tools you need to run your hair or beauty business like a pro.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24.95/month
Professional Plan: 1 Staff & 1 Location at $24.95/mo (for Solo) and 5 Staff & 5 Locations at $39.95/mo (for Team)
Business Plan: 1 Staff & 1 Location at $44.95/mo (for Solo) and 5 Staff & 5 Locations at $74.95/mo (for Team)
Free Version Supported
Free Trial Supported

Pricing

With Timely, you pay one simple monthly fee for the plan you choose and easy-to-understand transaction fees for client payments taken via TimelyPay. We don't sneak in hidden costs or unexpected charges. Select one of three plans to suit your needs, whether you're just starting out or more established. You won't be locked into a long-term contract, so you can switch plans or cancel anytime.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.3 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • TimeTap has offered us an excellent alternative in commitment accuracy and occupations. It also has an internal format for creating work schedules and daily chronologies where we can specify group activities. It has also streamlined the management of commitments to the board for meetings or important activities by creating a private schedule.
  • TimeTap as a program has given us an extra tool to specify and not miss all the tasks that our company has without leaving any of them aside. It has the option to create a program schedule of activities and various commitments that an organization needs to meet in real time and can be shared with any device that has the program.
  • TimeTap is a tool that offers a permanent contact with a company's customers, through notifications via messages and calls that are previously determined, that can be customized by means of a set schedule and that communicates with those customers to be always present for their needs.

Cons

  • We believe that the application should improve its schedule creation section for employees, since it does not have options to create itineraries of activities for employees or specific work areas. It works in a general way, and for companies that have different areas with different tasks from each other, we do not find the application sufficiently convenient.
  • As a flaw we find that the application does not offer options for gestures and staff planning in a specific way that stems from the directive; The details of itineraries expressed in the schedules that are programmed are in general matter. Therefore, it is not possible to manage a personalized planning to a specific department or employee.
  • It is an application that provides access tools to shared customer databases of different companies with information about them. However, sometimes the data provided are not enough for an optimal reception of the message due to lack of contact information such as email or phone number.

Pros & Cons from Real Users

Pros

  • Timely provides us with more than a space on a platform, clarity of labor management with our clients, as well as within our company. Timely allows us to monitor work performance during the performance of tasks, make a fixed follow-up and evaluate the time dedicated to certain projects, this gives us the quality of being able to offer our clients honesty when working, where it is possible to supervise everything, we are doing, automated time registration, online time tracking, cuts and continuation, as well as evaluating the percentage of progress in whatever we are doing. On the other hand, within our company it is possible to evaluate the work performance of each team member, with Timely we evaluate the status of each employee and allow us to automatically record all their times to have an overview of performance. The reports are part of everything good that it offers, they are quite detailed, and it gives us the option to customize it as required. Mobile access is one of the most significant qualities for us, being able to establish our connection from wherever we can work is a plus in our work and constant progression.

Cons

  • I think that within all Timely has performed very well, its usefulness and functionality has been representatively good, although we face limitations when planning a project, it asks us for the start and end date just when we are starting, many times we need to edit the completion date because unforeseen events arise and it does not give us flexibility when doing so, we must create a new project which we believe is unnecessary when we only need a quick date edition. The rest has some errors that are quickly resolved, such as memory confusion when creating automatic time entries or categorizing repeated tasks in the timeline when we do not want it that way, even when this happens, it is easy to solve it besides customer support has a window always open to help us solve all our doubts and problems.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

TimeTap
Founded: 2006
United States
www.timetap.com

Company Information

Timely
Founded: 2012
New Zealand, Australia, The United Kingdom
www.gettimely.com

Alternatives

Sign In Scheduling

Sign In Scheduling

Sign In Solutions

Alternatives

Clockify

Clockify

CAKE.com Inc.
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Massage Therapy Supported
Project Management Supported
Salon Supported
Scheduling Supported
Spa Supported
Time Tracking Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Supported
SOAP Notes Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Order Management Not Supported
Point of Sale (POS) Supported
Project Management Not Supported
Purchasing Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Not Supported
Portfolio Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Salon Features

Appointment Management Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Integrations

Google Calendar Supported
AnswerFirst Supported
Google Contacts Not Supported
Google Tag Manager Not Supported
Laybuy Not Supported
MYOB Not Supported
Mailchimp Not Supported
Nango Not Supported
NonProfitEasy Supported
PayPal Supported
Peaka Not Supported
QuickBooks Accountants Not Supported
Salesforce Supported
SignUpGenius Supported
Stripe Supported
Windcave Not Supported
WordPress Not Supported
Xero Not Supported
Zapier Not Supported
iCalendar Supported

Integrations

Google Calendar Supported
AnswerFirst Not Supported
Google Contacts Supported
Google Tag Manager Supported
Laybuy Supported
MYOB Supported
Mailchimp Supported
Nango Supported
NonProfitEasy Not Supported
PayPal Not Supported
Peaka Supported
QuickBooks Accountants Supported
Salesforce Not Supported
SignUpGenius Not Supported
Stripe Not Supported
Windcave Supported
WordPress Supported
Xero Supported
Zapier Supported
iCalendar Not Supported
Claim TimeTap and update features and information
Claim TimeTap and update features and information
Claim Timely and update features and information
Claim Timely and update features and information