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About

Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.

About

More leads, conversions, and satisfied customers! WPBot is the first & only native plug n’ play WordPress chatbot that can improve user engagement, provide support, answer questions & increase conversions. A personalized welcome message goes a long way to light up one’s day. WPBot can greet returning users or show your message in the notification area. What is worse than not having a live chat on your website? It is getting a “no one is available to chat” message. WPBot is always there to help your site users. Usually, chatbots need extensive training and integration. WPBot is plug n’ play. If your website is in the English language, you can simply Install WPBot, set your email and you are ready to go. For other languages, you can change all the bot responses from the backend in 15 minutes. It can integrate with Google’s Natural Language Processing and AI through DialogFlow. It is capable of small talk, can carry on a conversation flow, and fulfill any reasonable request.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

E-commerce, Banking, Insurance, Hospitality, Government, Media, Entertainment, Logistics, Education, Healthcare

Audience

Businesses seeking a tool to improve user engagement, provide support, answer questions, and increase conversions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€25/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tiledesk
Founded: 2020
Italy
tiledesk.com

Company Information

WPBot
United States
dev.quantumcloud.com/wpbot-pro/

Alternatives

Alternatives

V-Person

V-Person

Creative Virtual
Dialogflow

Dialogflow

Google
Sirius

Sirius

Data Semantics
Cognigy.AI

Cognigy.AI

NiCE Cognigy
Amity Bots

Amity Bots

Amity Solutions
WP-Chatbot

WP-Chatbot

Wordpress

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Dialogflow
Facebook Messenger
Mailchimp
WhatsApp
WordPress
Zapier
Docker
Drupal
GitHub
Google Tag Manager
Joomla!
Kubernetes
Microsoft Dynamics 365
Salesforce
Skype
Viber

Integrations

Dialogflow
Facebook Messenger
Mailchimp
WhatsApp
WordPress
Zapier
Docker
Drupal
GitHub
Google Tag Manager
Joomla!
Kubernetes
Microsoft Dynamics 365
Salesforce
Skype
Viber
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