Ticket Automation

Ticket Automation

HitchHiker
+
+

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About

The HitchHiker Ticket Automation is the cost efficient ticketing solution for all ticket wholesalers, tour operators and online travel agencies. Save resources and automate your complete ticketing process, from reading the PNR, through the price calculation, to processing the ticketing and printing the documents. The system creates a complete ticket mask, prints the E-ticket and generates a neutral back-office file for seamless processing in every mid and back office system. By fully testing all of the rules and conditions in HitchHiker Entry, your tickets are issued correctly at any time and airline ADMs are prevented. The HitchHiker Ticket Automation can be in use 24/7, which allows for additional revenue as ticketing deadlines can be met even outside your normal business hours.

About

Unthread automatically tracks conversations as tickets and uses AI to prioritize, assign, and resolve instantly. All new conversations are automatically tracked as tickets with assignments & alerts. Measure and improve your response times with assignment logic and clear escalation paths. Link your Slack conversations with your task managers, CRM, HRIS, marketing tools, and more. While customers reach out in Slack, your team members have a powerful back-office ticketing tool to navigate the queue, kick off automation, and seamlessly hand off between human and AI responses. Not all messages are created equal. Prioritize important tickets, easily loop in colleagues, and escalate to reach your SLA targets. Automatically categorize incoming ticket types. Analyze response and resolution time per category. Learn where your documentation is missing or out of date. Unthread is an omni-channel inbox that aggregates tickets and data across any source that your customers use.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Tour guides or airports in need of an airline reservation system

Audience

Enterprises in search of a tool to automate their ticketing operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HitchHiker
Founded: 1992
Germany
www.hitchhiker.net/index.php/our-solutions

Company Information

Unthread
United States
unthread.io

Alternatives

Alternatives

Radixx Res

Radixx Res

Radixx
Allotment Manager

Allotment Manager

HitchHiker

Categories

Categories

Airline Reservation System Features

Charter Reservations Not Supported
CRM Not Supported
Departure Control Not Supported
Disruption Management Not Supported
Distribution Management Not Supported
Loyalty Program Not Supported
Online Booking Not Supported
Payment Processing Not Supported
Revenue Management Supported
Self Service Portal Supported
Third Party Booking Not Supported

Integrations

Asana Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
Notion Not Supported
Okta Not Supported
Salesforce Not Supported
Slack Not Supported
Zapier Not Supported

Integrations

Asana Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
Notion Supported
Okta Supported
Salesforce Supported
Slack Supported
Zapier Supported
Claim Ticket Automation and update features and information
Claim Ticket Automation and update features and information
Claim Unthread and update features and information
Claim Unthread and update features and information