Ticket AutomationHitchHiker
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Related Products
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About
The HitchHiker Ticket Automation is the cost efficient ticketing solution for all ticket wholesalers, tour operators and online travel agencies. Save resources and automate your complete ticketing process, from reading the PNR, through the price calculation, to processing the ticketing and printing the documents. The system creates a complete ticket mask, prints the E-ticket and generates a neutral back-office file for seamless processing in every mid and back office system. By fully testing all of the rules and conditions in HitchHiker Entry, your tickets are issued correctly at any time and airline ADMs are prevented. The HitchHiker Ticket Automation can be in use 24/7, which allows for additional revenue as ticketing deadlines can be met even outside your normal business hours.
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About
Unthread automatically tracks conversations as tickets and uses AI to prioritize, assign, and resolve instantly. All new conversations are automatically tracked as tickets with assignments & alerts. Measure and improve your response times with assignment logic and clear escalation paths. Link your Slack conversations with your task managers, CRM, HRIS, marketing tools, and more. While customers reach out in Slack, your team members have a powerful back-office ticketing tool to navigate the queue, kick off automation, and seamlessly hand off between human and AI responses. Not all messages are created equal. Prioritize important tickets, easily loop in colleagues, and escalate to reach your SLA targets. Automatically categorize incoming ticket types. Analyze response and resolution time per category. Learn where your documentation is missing or out of date. Unthread is an omni-channel inbox that aggregates tickets and data across any source that your customers use.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Tour guides or airports in need of an airline reservation system
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Audience
Enterprises in search of a tool to automate their ticketing operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$50 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationHitchHiker
Founded: 1992
Germany
www.hitchhiker.net/index.php/our-solutions
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Company InformationUnthread
United States
unthread.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Airline Reservation System Features
Charter Reservations
Not Supported
CRM
Not Supported
Departure Control
Not Supported
Disruption Management
Not Supported
Distribution Management
Not Supported
Loyalty Program
Not Supported
Online Booking
Not Supported
Payment Processing
Not Supported
Revenue Management
Supported
Self Service Portal
Supported
Third Party Booking
Not Supported
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Integrations
Asana
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Jira
Not Supported
Notion
Not Supported
Okta
Not Supported
Salesforce
Not Supported
Slack
Not Supported
Zapier
Not Supported
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Integrations
Asana
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Jira
Supported
Notion
Supported
Okta
Supported
Salesforce
Supported
Slack
Supported
Zapier
Supported
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