Things5VISup
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Related Products
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About
Things5. Powerful IoT Platform. for brands and OEMs. Things5 platform is designed to enable customer applications, empower R&D and improve after-sales service using analytics data. Connect your products. Domestic appliances. Professional tools. Industrial machinery. Vehicles and vans. Medical instruments. How it works? All analytics data in one place. Things5 centralizes the collection of data from all devices to enable new 360° services: from apps to big data analysis tools, to reporting to dedicated tools for the service. Ready-to-use platform features. Along with the analytics core, Things5 provides a complete backoffice to monitor your fleet of products, manage your devices and users. Secure and trusted technology. We work with industry-leading partners and cutting-edge technologies to ensure strongest security standards. We're currently conforming to OWASP guidelines and GDPR requirements. A complete suite of tools. Real-time status monitoring. Device activation and mgmt
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About
Your team works all the time with data. Contact history, dashboards, wallboards, reports. Data-driven support is a response to growing customer requirements. Everyone knows what to do. Nothing is lost. The customer service program is a simple distribution of information within a team. There is no duplication of tasks. Advanced reports, control over KPIs. Collect website leads through proactive chat and callback. Make a sale thanks to advanced functions of a virtual call center. Organize the after-sales service process. Thulium is clear and easy to use. Quick implementation, easy configuration, good support (hey, we create contact center software, we need to know how to use it!). Thanks to the integrations and rich API, the Thulium contact center system will become part of your tool ecosystem. Automation will take care of repetitive activities. 100% of calls received. Make more effective phone calls and immediately connect the client with the right consultant.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Manufacturers and machinery builders in need of an IoT Analytics platform for brands and OEMs
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Audience
Businesses searching for a contact center solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$26.38/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVISup
Italy
visup.co
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Company InformationThulium
Founded: 2006
Poland
thulium.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Base.com
CREDITONLINE
Zowie
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