The Service Manager

The Service Manager

Shining Brow Software
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About

Developed by Shining Brow Software, The Service Manager is an innovative platform that empowers organizations of all sizes by giving them unprecedented control over their field service and job cost related activities. Exclusively designed for organizations that install, support, service, and maintain assets, The Service Manager helps users successfully manage customer information, maintain service history, schedule and dispatch work, track costs, monitor service agreements, estimate and quote work, invoice, and more. Core features include preventative maintenance, quotations, contracts, service orders, estimates, graphical dispatch, resource scheduling, among others.

About

An easy to use CMMS. The most user-friendly computerized maintenance management system, loved by managers and technicians alike! Yuman, the CMMS that boosts your growth and productivity. Ending with paper, scattered files, administrative tasks, lack of visibility thanks to centralized information, enhanced collaboration and efficient workflows. Real-time communication with teams on the field. Intervention planning, route optimization. Digital maintenance record of equipment. Clients kept informed via email and text messages. Management of contracts, invoices and quotes. Powerful decision-support statistics.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Created exclusively for organizations that install, service, support, and maintain assets.

Audience

Maintenance industry companies seeking a tool to manage their computerized maintenance

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$795.00/one-time
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The signature was a good thing until corona. It does the minimum requirements for a mobile workforce app

Cons

  • The interface and the time lags are very frustrating, then user management is not that good and I kept being harassed by emails

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Shining Brow Software
Founded: 2003
United States
www.shiningbrowsoftware.com

Company Information

Yuman
Founded: 2018
Belgium
www.yuman.io

Alternatives

MO.S.T.

MO.S.T.

Mobile Software Technology

Alternatives

InnoMaint

InnoMaint

Innomaint CMMS

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

CMMS Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Integrations

No info available.

Integrations

No info available.
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