The Service Manager vs. Visual Dispatch Comparison


The Service Manager Shining Brow Software	Visual Dispatch Senarc Systems	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website Visual Planning Visual Planning is more than just overseeing projects, scheduling field teams, managing production timelines, or streamlining manufacturing operations—it’s a flexible, all-in-one platform built to support a wide range of business needs. From simple task coordination to complex, multi-layered workflows, VP adapts to how you work and brings structure, visibility, and efficiency to every part of your operation. VP gives you complete visibility into your projects, teams, equipment, machines, work orders, and operations—helping you coordinate every aspect of your business with confidence. Whether you're managing job sites, dispatching field crews, or overseeing production lines, our platform keeps everything and everyone connected. Collaborate across departments, adjust schedules on the fly, and keep work moving forward—on any device, from anywhere. Thousands of companies trust VP to simplify how they manage people, projects, equipment, and operations. Get your free custom demo today. 120 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,756 Ratings Visit Website Resco Field Service+ Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports. 4 Ratings Visit Website Float Float.com is the #1 software for profitable resource management. Designed to give Operations and Finance leaders the insight and foresight they need to achieve profitable delivery at scale, with the right talent in place. Unlike spreadsheets or clunky PSAs, Float offers a clear, centralized view to schedule teams, plan capacity, estimate work, and track margins in real-time so that you can keep your people and profits on track. 4,500+ of the best professional services teams worldwide already choose Float to: ✔️ Schedule resources: See who’s working on what and when, with a live schedule. ✔️ Plan capacity: View availability, time off, and workloads to prevent burnout. ✔️ Estimate work: Build budgets and track scope changes to deliver profitable projects. ✔️ Scope projects: Align resources, budgets, and timelines from day one. ✔️ Track time: Pre-filled timesheets keep actuals accurate and on time. ✔️ Report: Monitor utilization and margins with live financial insights. 3,787 Ratings Visit Website WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 35 Ratings Visit Website Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 39 Ratings Visit Website Resource Guru Resource Guru offers a fast and simple way of scheduling, people, equipment, and other resources online. Designed to replace clunky, old scheduling spreadsheets, Resource Guru helps managers get organized fast. The platform covers resource planning, resource scheduling, resource management, staff leave management, reporting, and more. Resource Guru is available for as low as $4.16 per person/month. 1,043 Ratings Visit Website Runn Runn is a real-time resource management platform with integrated time tracking and powerful forecasting capabilities. Intuitively plan projects and schedule resources with allocations, project phases, milestones, and time off. Flick between monthly, quarterly and half-yearly views to plan for the short and long term. Get a dynamic bird’s-eye view of your entire organization to manage capacity, workload and availability changes as you create your plans. Track project budgets, view forecasts, and get relevant metrics with in-depth reports, charts and dashboards. Use Runn’s time tracker and timesheets to monitor project progress. Direct integrations with Harvest, WorkflowMax, and Clockify. Use the API to connect your favorite tools with Runn. 37 Ratings Visit Website Ganttic Ganttic is a flexible drag and drop scheduler for resource planning. Its resource-centric Gantt charts provide a comprehensive overview of your equipment, personnel, facilities, and vehicles. Helping you see who or what, is doing what and when. Leverage your projects' resources to achieve more. And in addition to simple scheduling, dive into more comprehensive resource management and project portfolio management. Optimize resource utilization, build comprehensive reports, and create project or resource-breakdown structures which streamline the planning process. Unlimited Custom Views help segment large resource pools and data fields allow you to incorporate data that matters. A real-time planner that can be used for daily tasks, weekly planning meetings, or long-term scheduling. Suitable for any industry and management style, Ganttic is often seen as a more flexible and affordable "lite ERP" solution. Take advantage of a free 14 day trial with complimentary onboarding. 242 Ratings Visit Website
About Developed by Shining Brow Software, The Service Manager is an innovative platform that empowers organizations of all sizes by giving them unprecedented control over their field service and job cost related activities. Exclusively designed for organizations that install, support, service, and maintain assets, The Service Manager helps users successfully manage customer information, maintain service history, schedule and dispatch work, track costs, monitor service agreements, estimate and quote work, invoice, and more. Core features include preventative maintenance, quotations, contracts, service orders, estimates, graphical dispatch, resource scheduling, among others.	About Visual Dispatch is a robust crane scheduling software suite that offers sophisticated Quote generation and tracking, Preventive Maintenance and integrated GPS equipment tracking. Easily generate invoices from within the Visual Dispatch software and send financial information to your accounting software making the entire process of crane hire and rental much easier and more efficient. With WebView, your crane dispatch schedules are securely accessible on any web enabled portable device. Send SMS text messages or scheduled job information to employees in the field directly from the Visual Dispatch software. Visual Dispatch's flexibility gives you numerous options for configuring, viewing, and printing reports. Virtually all aspects of crane management can be done from within the Visual Dispatch software.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Created exclusively for organizations that install, service, support, and maintain assets.	Audience Organizations looking for a Crane Management software
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $795.00/one-time Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Shining Brow Software Founded: 2003 United States www.shiningbrowsoftware.com	Company Information Senarc Systems www.senarc.com
Alternatives Simpro	Alternatives Cranetime
MO.S.T. Mobile Software Technology	Access Jonel Engineering
Davisware GlobalEdge Davisware	HCSS Dispatcher HCSS
Vonigo	Manage Petro
Bella FSM View All	Call of Service View All
Categories Field Service Management Supported Resource Scheduling Supported Service Dispatch Supported Tradesman Job Management Supported	Categories Equipment Maintenance Supported Masonry Supported Rental Supported Service Dispatch Supported Transportation Dispatch Supported
Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Not Supported Customer Database Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Not Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported Show More Features Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Not Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Not Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported	Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Not Supported Customer Database Supported Inventory Control Not Supported Job Management Not Supported Job Tracking Not Supported Mobile Access Not Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Not Supported Technician Management Not Supported Work Order Management Not Supported Show More Features Equipment Maintenance Features Customer Database Not Supported Dispatch Management Not Supported Equipment Tracking Supported Inventory Control Not Supported Job Management Not Supported Maintenance Scheduling Supported Warranty Tracking Not Supported Work Order Management Not Supported Rental Features Auto / Boat Rental Supported Contract Management Not Supported Inspection Management Not Supported Inventory Management Not Supported Late Fee Calculation Not Supported Maintenance Management Not Supported Medical Equipment Rental Supported Multi-Location Supported Online Booking Not Supported Rate Management Not Supported Recurring Rentals Not Supported Reservations Management Not Supported Scheduling Supported Short / Long Term Rental Not Supported Transportation Dispatch Features Billing & Invoicing Supported Computer Aided Dispatch Not Supported Customer Database Not Supported Emergency Dispatch Not Supported Fuel Management Not Supported Mileage Tracking Not Supported Order Management Not Supported Routing Not Supported Scheduling Supported Vehicle Tracking Supported
Integrations Axis LMS Not Supported	Integrations Axis LMS Supported View All 1 Integration
Claim The Service Manager and update features and information Claim The Service Manager and update features and information	Claim Visual Dispatch and update features and information Claim Visual Dispatch and update features and information