Text Request vs. Weave Comparison


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Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 427 Ratings Visit Website Sendbird Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. 166 Ratings Visit Website Notifyre Notifyre is a secure online fax and text messaging service for businesses, rated 4.7/5 from 1,187 customer reviews. Pay as you go from 3 cents per fax page and 2 cents per SMS, with no contracts, no hidden fees, and wallet funds that never expire. Why businesses choose Notifyre: - Live chat, phone, and email support from a local U.S. team - A dedicated account manager who guides you through 10DLC registration (the approval US carriers require for business texting) - Free BAA for medical and health organizations, with HIPAA compliance standard on every plan - ISO 27001 certified with AES 256-bit encryption, user access controls, audit trails, and 99.99% uptime Fax features: online fax platform, email to fax and fax to email, fax API, online fax numbers, free fax number porting, and fax broadcast to 20,000+ recipients. Text messaging features: SMS and MMS online, email to SMS, SMS and MMS API, mass texting and SMS marketing, subscriber and opt-out management, bulk contact upload, SMS templates, and personalization fields. 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It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors. Read our ROI report for methodology 17,291 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. 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About Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers whenever you want, wherever you work. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement on our website. The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.	About Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small-medium businesses, enterprise	Audience Small businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $59 per month All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.0 / 5 ease 4.2 / 5 features 3.5 / 5 design 3.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 4.3 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.0 / 5 support 4.3 / 5 Read all reviews
Pros & Cons from Real Users Pros Being able to text keeps conversations. Transferred from Zipwhip easily. Price is competitive. Add new features at times/ Easy to use, great support staff, fairly priced, and highly productive We did a demo and got all our answers. Plus they didn't even try to get me in a contract, their product and service are their contract. How refreshing... I like that it's easy to text multiple numbers at one time. I also like the ability to compose a template and use that template multiple times to multiple numbers. I work closely with HR and I help with our hiring process. Many of our applicants' voice mails on their cell phones are either not set up, or their voice mailbox is full. Many applicants screen their calls and just don't answer. But everyone checks their text messages and is more likely to respond to a text message rather than answer a call. It's easy to keep track of things. I like that different profiles can be set so that in the office we can see who has responded to whom. Cons We are Zipwhip customers so a big drop off. Adding attachments is really poor compared to Zipwhip. And not being able to text to a group as little as 2 or 3 is ridiculous. not many cons, they do exactly what they said, and I love that. I don't like that you can't delete messages. They just fill up the page. That's the first thing I see when I open Text Request, a long list of old messages that I have already read and responded to. A lot of my messages are "no thank you". I would like to be able to quickly see useful messages. A lot of the messages are junk and I would like to be able to delete them and not archive them. I feel it's wasted space and time to have to keep scrolling through old and useless messages. I don't like that when you search for a particular person, the options don't narrow down automatically (ie, without having to press enter on the search)	Pros & Cons from Real Users Pros Sending reminders using integrated contacts / scheduling data from our medical practice management software; Caller ID populated from contacts in PMS; One platform for phone, text, reminders, and fax. I like how the phone comes with everything as well. I was able to cancel my phone provider and save money with Weave. Very helpful software to bring all your marketing into one platform and to allow calls on the go in their app. Cons Spotty phone service; No user programable administration of auto attendant - requires talking to support to tell you how your auto attendant is configured and to reprogram it; SMS text app is very limited - uses only one inbox and can't organize multiple users into individual conversation threads (like ZipWhip or heyMarket); Support has gotten much more difficult to contact and lower level support isn't that helpful; Tiny desktop app interface!! Only as big as a typical cell phone screen; not sizable. Big limitation when using the app for many functions; After using Weave for nearly a year, they've been totally unresponsive to product suggestions. There’s nothing about Weave that I didn’t like. Everything is A OK. Not much we dislike about it so far so good with our clients.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Text Request Founded: 2014 United States www.textrequest.com	Company Information Weave Founded: 2011 United States www.getweave.com
Alternatives Textellent	Alternatives Podium
MessageKite	Web Tracks Gritware
Falkon SMS Falkon Systems	Demandforce
TXTImpact	Solutionreach
Textedly View All	Yocale View All
Categories Appointment Scheduling Supported Business Text Messaging Supported Customer Communications Management Supported Customer Engagement Supported Customer Service Supported Employee Communication Tools Supported Mobile Marketing Supported Political Campaign Supported SMS Marketing Supported	Categories Ambulatory Surgery Center (ASC) Supported Appointment Reminder Supported Appointment Scheduling Supported Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported Call Tracking Supported Contact Management Supported Customer Advocacy Supported Customer Communications Management Supported Customer Engagement Supported Customer Feedback Supported Dental Supported Email Marketing Supported Healthcare CRM Supported HIPAA Compliant Messaging Supported Internal Communications Supported IVR Supported Lead Management Supported Local Marketing Supported Loyalty Management Supported Medical Scheduling Supported Optometry Supported Patient Case Management Supported Patient Engagement Supported Patient Intake Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported Payment Processing Supported Review Management Supported SMS Marketing Supported Spa Supported Team Chat Supported Team Communication Supported Telephony Supported Unified Communications Supported Veterinary Supported Veterinary Appointment Scheduling Supported
Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Not Supported Calendar Sync Not Supported Client Database Not Supported Group Scheduling Not Supported Mobile Access Not Supported Multi-Location Not Supported Online Booking Not Supported Online Payments Supported Recurring Appointments Not Supported Room Booking Management Not Supported Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Not Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported Employee Communication Tools Features Activity / News Feed Not Supported Audio / Video Conferencing Not Supported Blogs Not Supported Chat / Messaging Supported Employee Directory Not Supported Event Calendar Not Supported File Sharing Supported Knowledge Management Not Supported Newsletter Management Not Supported Surveys & Feedback Not Supported Mobile Marketing Features Channel Attribution Supported Contextual Targeting Not Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Not Supported Text Messaging Supported Text-to-Win Not Supported Political Campaign Features Campaign Analysis Supported Conservative Not Supported Contact Management Not Supported Contribution Tracking Not Supported Demographic Data Not Supported Donor Targeting Not Supported Email Marketing Not Supported Event Calendar Not Supported Fundraising Management Not Supported Mapping Not Supported Non-Partisan Supported Online Payment Processing Supported Progressive Not Supported Staff Management Not Supported Volunteer Management Not Supported Voter Database Not Supported	Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Not Supported Mobile Access Supported Multi-Location Supported Online Booking Not Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Not Supported Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Supported Email Distribution Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Not Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Not Supported Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Not Supported Voice Quality Enhancement Not Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Not Supported Conversion Tracking Not Supported CRM Not Supported IVR / Voice Recognition Not Supported Keyword Tracking Not Supported Contact Management Features Activity Management Not Supported Appointment Management Supported Contact Database Not Supported Contact History Not Supported Contact Import/Export Not Supported Customer Pipeline Not Supported Email Marketing Not Supported Group Management Not Supported Interaction Tracking Not Supported Lead Management Not Supported Prospecting Tools Not Supported Sales Pipeline Management Not Supported Search / Filter Not Supported Segmentation Not Supported Shared Contacts Not Supported Social Media Integration Not Supported Customer Advocacy Features Advocate Management Supported Campaign Management Supported Communication Management Supported Community Management Not Supported Gamification Not Supported Referral Tracking Not Supported Reporting/Analytics Supported Rewards Program Not Supported Social Engagement Not Supported Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Not Supported Surveys Not Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Not Supported Email Marketing Features A/B Testing Not Supported Artificial Intelligence Not Supported Auto-Responders Not Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Not Supported Event Triggered Email Not Supported Image Library Supported Landing Pages/Web Forms Not Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Healthcare CRM Features Audience Targeting Supported Campaign Management Supported Marketing Automation Supported Medical History Records Supported Patient Communications Supported Patient Management Supported Physician Management Not Supported Predictive Analytics Supported IVR Features Call Center Not Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Not Supported Phone Key Input Not Supported Survey Management Not Supported Text to Speech Not Supported Voice Customization Not Supported Voice Mail Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Not Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Not Supported Social Sharing Not Supported Survey Management Not Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported Lead Management Features Activity Tracking Not Supported Campaign Management Supported Lead Capture Not Supported Lead Distribution Not Supported Lead Nurturing Not Supported Lead Scoring Not Supported Lead Segmentation Not Supported Pipeline Management Not Supported Prospecting Tools Not Supported Source Tracking Not Supported Local Marketing Features Advertising Management Not Supported CRM Supported Email Marketing Supported Feedback Management Not Supported Live Chat Not Supported NAP Management (Name/Address/Phone) Not Supported Online Listings Management Not Supported PR Management Not Supported Reporting / Analytics Not Supported Review Management Supported SEO Management Not Supported Social Media Management Not Supported Store Locator Not Supported Website Management Not Supported Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Not Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Not Supported No-Card Loyalty System Not Supported Referral Tracking Not Supported Rewards Management Not Supported White Label Not Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Not Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Supported White Label Not Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Not Supported Mobile Access Supported Push Notifications Supported Search Not Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Not Supported Telephony Features Auto-Dialer Supported Call Center Management Not Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Not Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported
Integrations Mindbody Supported 4D EMR Not Supported Arini Not Supported Cloud9 Not Supported CodeKeep Not Supported Constant Contact Supported Constant Contact Lead Gen & CRM Supported Denticon Not Supported Dentrix Enterprise Not Supported EagleSoft Not Supported FranConnect Supported HubSpot Customer Platform Supported MacPractice 20/20 Not Supported MacPractice MD Not Supported Mailchimp Supported Pipedrive Supported Stackreaction Supported TotalMD Not Supported Zapier Supported Show More Integrations View All 17 Integrations	Integrations Mindbody Supported 4D EMR Supported Arini Supported Cloud9 Supported CodeKeep Supported Constant Contact Not Supported Constant Contact Lead Gen & CRM Not Supported Denticon Supported Dentrix Enterprise Supported EagleSoft Supported FranConnect Not Supported HubSpot Customer Platform Not Supported MacPractice 20/20 Supported MacPractice MD Supported Mailchimp Not Supported Pipedrive Not Supported Stackreaction Not Supported TotalMD Supported Zapier Not Supported Show More Integrations View All 29 Integrations
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