UserTesting

UserTesting

4.0 out of 5 stars
TestMate UserTesting

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TestMate:

About

Test your website with real Australian users. TestMate leverages insights from real Australians to assess your site or application’s usability. We believe that user experience design with actual users in mind is the key to creating great digital products. We can help you uncover potential issues or bugs, improve your website's conversion rates and discover new ideas to improve UX! TestMate has developed a website testing process that provides you with a comprehensive analysis of how Australian customers experience your online services. We are a User Testing agency in Melbourne, rated one of the best website testing company because we use real users when testing websites to ensure you receive top quality analysis and results! Tell us about your project and the questions you need answered, so we can tailor our User Testing service for you, unlike other testing websites and companies! Get perceptive feedback from local users that meet your test website demographic. Watch your videos!
UserTesting:

About

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.
TestMate:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
UserTesting:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TestMate:

Audience

Brands that need user testing services and products to grow and offer consumers the best possible user experience
UserTesting:

Audience

Enterprise marketing, product, design, and customer experience teams seeking fast, reliable, and scalable human insight solutions to drive customer-centric business growth
TestMate:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
UserTesting:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TestMate:

API

Offers API Not Supported
UserTesting:

API

Offers API Not Supported
TestMate:

Screenshots and Videos

UserTesting:

Screenshots and Videos

TestMate:

Pricing

$480 per project
Free Version Not Supported
Free Trial Supported
UserTesting:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
TestMate:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
UserTesting:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5
UserTesting:

Pros & Cons from Real Users

Pros

  • I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps.

Cons

  • The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.
TestMate:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
UserTesting:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
TestMate:

Company Information

TestMate
Founded: 2015
Australia
www.testmate.com.au
UserTesting:

Company Information

UserTesting
Founded: 2007
United States
usertesting.com
TestMate:

Alternatives

UserTesting:

Alternatives

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TestMate:

Categories

Usability Testing Supported
User Research Supported
UserTesting:

Categories

AB Testing Supported
Mobile App Testing Supported
Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported
UserTesting:

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Not Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Not Supported
Split Testing Not Supported
Statistical Relevance Analysis Not Supported
Surveys Not Supported
Test Scheduling Supported
Visual Editor Not Supported

Mobile App Testing Features

Functional Testing Supported
Installation Testing Not Supported
Interruption Testing Not Supported
Memory Testing Not Supported
Performance Testing Supported
Usability Testing Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported
TestMate:

Integrations

Adobe XD Not Supported
Atlassian Rovo Not Supported
Condens Not Supported
Desktop.com Not Supported
EnjoyHQ Not Supported
Figma Not Supported
Google Calendar Not Supported
Grok Bot Not Supported
Jira Not Supported
Jira Work Management Not Supported
Microsoft Outlook Not Supported
Pendo Not Supported
Rally Not Supported
Shift Not Supported
Slack Not Supported
Trello Not Supported
axe Auditor Not Supported
UserTesting:

Integrations

Adobe XD Supported
Atlassian Rovo Supported
Condens Supported
Desktop.com Supported
EnjoyHQ Supported
Figma Supported
Google Calendar Supported
Grok Bot Supported
Jira Supported
Jira Work Management Supported
Microsoft Outlook Supported
Pendo Supported
Rally Supported
Shift Supported
Slack Supported
Trello Supported
axe Auditor Supported
TestMate:
Claim TestMate and update features and information
Claim TestMate and update features and information
UserTesting:
Claim UserTesting and update features and information
Claim UserTesting and update features and information