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About

TENIOS is a German-based communications provider specializing in advanced AI phone assistant and telephony solutions for businesses. Their comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. TENIOS also provides AI-powered phone assistants to automate customer interactions, enhancing efficiency in contact centers and diverse sectors with high call volumes. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.

About

Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and contact centers seeking reliable, cloud-based telephony solutions, including virtual numbers, AI-driven voice automation, and seamless voice integration

Audience

Companies looking for a virtual phone system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€50/ month (Pay as YouGo)
Free Version Supported
Free Trial Not Supported

Pricing

$4 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great speech quality, very good voice recognition. Easy set-up of flows and integration of AI. Reporting tool is fantastic, every session is transcribed and saved at once.

Cons

  • In the beginning, it took some time to understand, how to use the software.

Pros from Real Users

Pros

  • The portal is very easy to use. Our Account Rep Victor Cooper is very responsive and helpful! Tech Support is also very responsive and quick to hop on an issue.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TENIOS
Founded: 2001
Germany
www.tenios.de/

Company Information

TollFreeForwarding
Founded: 2002
United States
tollfreeforwarding.com

Alternatives

Alternatives

MirrorFly

MirrorFly

CONTUS TECH

Categories

AI Voice Agents Supported
Cloud PBX Supported
Communication APIs Supported
Telephony Supported
Voice Bot Supported

Categories

Call Forwarding Supported
Cloud PBX Supported
Communications Supported
Telephony Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Bigin by Zoho CRM Supported
HubSpot CRM Supported
Kommo Supported
Pipedrive Supported
Salesforce Supported
Zapier Supported

Integrations

Bigin by Zoho CRM Not Supported
HubSpot CRM Not Supported
Kommo Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Zapier Not Supported
Claim TENIOS and update features and information
Claim TENIOS and update features and information