TechCX

TechCX

IVO
fieldd

fieldd

Fieldd Software
+
+

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About

When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.

About

Automate your admin tasks & deliver a world-class customer experience with our all-in-one Field Service Software. Since fieldd understands where your staff are based, how long your jobs take, and what you charge, fieldd can now suggest the perfect availability to your customers. Our Online Booking Portal supports payments, customer profiles, messaging and live job tracking. Instantly customize the entire experience to your home service company via the fieldd CRM. Pre-built for Shop & Mobile based companies, mobile only services, and pickup & drop off style service companies. Why hire more admin staff, when fieldd can do the hard work for you. You can quickly train fieldd to understand how you run your home service company, so fieldd can take care of your repetitive tasks. Build service areas in the fieldd CRM with accurate travel time to ensure your staff always arrive on time and never run behind schedule.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies, businesses and brands interested in a solution to improve their customer experience services

Audience

Field service businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience

Company Information

Fieldd Software
fieldd.co

Alternatives

opsmanager

opsmanager

Venitek Solutions

Alternatives

Jobber

Jobber

Jobber Software
Insight Field

Insight Field

Innologica

Categories

Categories

Appliance Repair Supported
Auto Detailing Supported
CRM Supported
Home Services Supported
Snow Removal Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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