The Service Manager

The Service Manager

Shining Brow Software
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About

TeamPoint is an intuitive job management software tailored specifically for UK contractors with teams of 10-250 staff. The platform offers a comprehensive suite of features to simplify job management, including quoting, scheduling, job tracking, service contracts, finance integration, and inventory management. With tools for creating and managing quotes, tracking SLA performance, and managing repeat work orders, TeamPoint helps businesses streamline operations. Additionally, the mobile app for field workers allows for easy job completion reporting, risk assessments, and customer feedback collection. TeamPoint is designed to increase efficiency, reduce administrative burden, and enable business growth, backed by UK-based support and development.

About

Developed by Shining Brow Software, The Service Manager is an innovative platform that empowers organizations of all sizes by giving them unprecedented control over their field service and job cost related activities. Exclusively designed for organizations that install, support, service, and maintain assets, The Service Manager helps users successfully manage customer information, maintain service history, schedule and dispatch work, track costs, monitor service agreements, estimate and quote work, invoice, and more. Core features include preventative maintenance, quotations, contracts, service orders, estimates, graphical dispatch, resource scheduling, among others.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

TeamPoint is ideal for UK-based contractors, especially those with teams of 10-250 staff, looking for an efficient and scalable job management system to streamline operations, improve customer service, and boost profitability

Audience

Created exclusively for organizations that install, service, support, and maintain assets.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£50 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$795.00/one-time
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TeamPoint
Founded: 2011
United Kingdom
teampoint.app

Company Information

Shining Brow Software
Founded: 2003
United States
www.shiningbrowsoftware.com

Alternatives

Joblogic

Joblogic

Tracer Management Systems

Alternatives

Love Invoicing

Love Invoicing

Love Invoicing Ltd
MO.S.T.

MO.S.T.

Mobile Software Technology
MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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