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About

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

About

Advanced social media analytics, delivered with unrivaled quality, customization, and flexibility. Get extensive or layered insights, take action faster and keep up with other players. It’s time to scale social media your way. Pull quality data from all your social media accounts and track performance across hundreds of profiles in one place. Analyse your performance and gain insights into your competitors, inspiring brands, future clients, social media influencers and more. Create and automate custom reports within minutes. Share data with your team or set up clients to access private stats securely. Choose to export comprehensive or specific social media reports at the press of a button, or set automated delivery times and formats. Gain full data flexibility and security with our carefully maintained API. Integrate data from your social platforms with your favourite analytics tools, business intelligence systems or data warehouses.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

Audience

Companies looking for a social media analytics platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9,600 per year
Free Version
Free Trial

Pricing

$129 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Company Information

quintly
Founded: 2010
Germany
www.quintly.com

Alternatives

Alternatives

Social Mention

Social Mention

BrandMentions

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Analytics Tools Features

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Integrations

Facebook
X (Twitter)
Audiense
Axis LMS
Brandwatch
Cerby
Conductor
Data Virtuality
Desktop.com
Google Analytics
Gradient Works
Hootsuite
LinkedIn
Netino
OwlyGPT
RingCentral RingCX
Tableau
Upfluence

Integrations

Facebook
X (Twitter)
Audiense
Axis LMS
Brandwatch
Cerby
Conductor
Data Virtuality
Desktop.com
Google Analytics
Gradient Works
Hootsuite
LinkedIn
Netino
OwlyGPT
RingCentral RingCX
Tableau
Upfluence
Claim Lumen by Talkwalker and update features and information
Claim Lumen by Talkwalker and update features and information
Claim quintly and update features and information
Claim quintly and update features and information