oChats

oChats

Yaeris Digital Services
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About

Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels.

About

oChats is an all-in-one omnichannel live chat software and CRM system designed for WhatsApp and social sales. Built on the official Meta WhatsApp Cloud API, it consolidates customer communications into a shared team inbox with multi-agent support. Key capabilities include rule-based workflow automations, 24/7 chatbots, automated lead qualification and chat routing, high-delivery WhatsApp broadcast campaigns, cross-channel contact merging, and a supervisor analytics dashboard with full permission controls.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to improve their services and increase sales

Audience

Sales teams, customer support representatives, marketing teams, and business managers across e-commerce, retail, and service-based industries looking to manage WhatsApp and social media leads, automate customer inquiries, and streamline team chat operations.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$359/year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Talkative
Founded: 2015
United Kingdom
talkative.uk

Company Information

Yaeris Digital Services
Founded: 2019
Malaysia
ochats.io

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Categories

Co-Browsing Supported
Live Chat Supported

Categories

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Google Analytics Supported
Salesforce Agentforce Service Supported
WhatsApp Not Supported

Integrations

Google Analytics Not Supported
Salesforce Agentforce Service Not Supported
WhatsApp Supported
Claim Talkative and update features and information
Claim Talkative and update features and information
Claim oChats and update features and information
Claim oChats and update features and information