TablesReady vs. Tock Comparison


TablesReady Table's Ready, LLC	Tock	+	+
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About Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.	About Tock is here to meet the ever-changing needs of hospitality. Be smart, save money, stay safe. Whether you’re a mom and pop pizzeria or fine-dining destination, Tock puts you in control of your business every time. Manage reservations, special events, pickup, and delivery—all in one place. Tock drives revenue to every service. Plus, flat pricing and zero per-cover fees mean you'll never get penalized for your success. Get your business in front of millions of guests with the fastest-growing network used in 26 countries across 200+ cities. Strategic integrations with Google, Facebook, Instagram, Chase, and WineDirect provide the tools for you to directly market to your guests and track conversions. Tock's latest update includes all of the tools you need to thrive. This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses	Audience Restaurants
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $59/month Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime. Free Version Free Trial	Pricing $199 per month Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.4 / 5 design 4.4 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain. Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all! This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly. This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system. The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service. Cons Wish I could set up alerts to notify me when a schedule isn't loaded. Asks for phone number first. Most guests want to give you name first. As an admin, it would be nice to have an administration console for all locations in one login. The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it. Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Table's Ready, LLC Founded: 2011 United States www.tablesready.com/	Company Information Tock Founded: 2014 United States www.exploretock.com
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Categories Appointment Reminder Appointment Scheduling Queue Management Reservations Restaurant Management Restaurant Reservations Waitlist	Categories Brewery Event Booking Event Check In Event Management Event Marketing Food Delivery Online Ordering Point of Sale Reservations Restaurant Management Restaurant Marketing Restaurant POS Restaurant Reservations Waitlist Winery
Reservations Features Activities Booking Booking Notes CRM Customer Support Group Reservations Guest Management Payment Processing Promotions Management Rate Management Room Booking Management Third Party Booking Restaurant Reservations Features Capacity Monitoring Custom Reservation Inventory Deposits / Prepayment Processing Email Marketing Facebook Reservations Feedback Management Guest Data Guest Notifications Mobile App Booking Online / Website Reservations Reminders Reporting / Analytics Seat / Table Optimization Text/SMS Communications Waitlist Management Waitlist Features Alerts/Notifications Customer Database For Restaurants Prioritization Public Waitlist Reporting & Statistics Self Check-in Waiting Time Tracking Waitlist Status Tracking Show More Features Queue Management Features Appointment Scheduling Calendar Communication Tools Contactless Customer Surveys Dashboard For Banks For Government For Healthcare For Restaurants For Retail SMS Marketing Supports Multiple Counters Virtual Queue	Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management
Integrations Activ8 Commerce Commerce7 Corksy Facebook Google Google Business Profile Hostie Instagram KonnectzIT Painapo Perfect Venue Square POS Square Payments Square for Restaurants Toast POS Show More Integrations View All 4 Integrations	Integrations Activ8 Commerce Commerce7 Corksy Facebook Google Google Business Profile Hostie Instagram KonnectzIT Painapo Perfect Venue Square POS Square Payments Square for Restaurants Toast POS Show More Integrations View All 12 Integrations
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