+
+

Related Products

  • Zendesk
    7,746 Ratings
    Visit Website
  • Pylon
    78 Ratings
    Visit Website
  • Podium
    2,101 Ratings
  • Nextiva
    11,202 Ratings
    Visit Website
  • Serviceaide
    139 Ratings
    Visit Website
  • Assembled
    248 Ratings
    Visit Website
  • Genesys Cloud CX
    1,798 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • Sendbird
    164 Ratings
    Visit Website
  • Pipedrive
    10,191 Ratings
    Visit Website

About

Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel.

About

Synthetix is a decentralised synthetic asset issuance protocol built on Ethereum. These synthetic assets are collateralized by the Synthetix Network Token (SNX) which when locked in the contract enables the issuance of synthetic assets (Synths). This pooled collateral model enables users to perform conversions between Synths directly with the smart contract, avoiding the need for counterparties. This mechanism solves the liquidity and slippage issues experienced by DEX’s. Synthetix currently supports synthetic fiat currencies, cryptocurrencies (long and short) and commodities. SNX holders are incentivised to stake their tokens as they are paid a pro-rata portion of the fees generated through activity on Synthetix.Exchange, based on their contribution to the network. It is the right to participate in the network and capture fees generated from Synth exchanges, from which the value of the SNX token is derived. Trading on Synthetix.Exchange does not require the trader to hold SNX.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a live chat, customer service, knowledge base, and chatbot solution

Audience

Anyone interested in a platform for trading in DeFi

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Synthetix
Founded: 2001
United Kingdom
www.synthetix.com

Company Information

Synthetix
Founded: 2017
Australia
synthetix.io

Alternatives

Alternatives

Injective

Injective

Injective Labs

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

1inch
1inch Wallet
Armor.Fi
Blocknative
CoinLedger
Crypkit
Crypto APIs
Enzyme
Frontier Wallet
Ledger Nano X
PieDAO
Tenderly
Token Terminal
TokenTax
Tradesilvania
Ubeswap
YouHodler

Integrations

1inch
1inch Wallet
Armor.Fi
Blocknative
CoinLedger
Crypkit
Crypto APIs
Enzyme
Frontier Wallet
Ledger Nano X
PieDAO
Tenderly
Token Terminal
TokenTax
Tradesilvania
Ubeswap
YouHodler
Claim Synthetix and update features and information
Claim Synthetix and update features and information
Claim Synthetix and update features and information
Claim Synthetix and update features and information