Symphony

Symphony

Symphony Communication
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About

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds. Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

About

Wire protects critical communications for the world’s most security-demanding organizations. Wire's highest security standards enable users to communicate securely, thanks to the most advanced encryption and its Zero-Trust architecture, while facilitating user administrators to manage and control their organization's information, guaranteeing the sovereignty of their data. Created by the founders of Skype, Wire provides end-to-end encryption for messages, audio and video conferencing, file exchange, external collaboration, and beyond. Used by most of the world's G7 governments and other security-critical organizations globally, Wire is pushing the limits of secure communication, pioneering work for standardized encryption with Messaging Layer Security. To learn more, visit wire.com

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Financial services institutions, pharmaceuticals, and firms in heavily regulation industries

Audience

Companies of all sizes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

7.45€
per person/month, annual payment
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The ability to not be bounded by organizational contacts and connect with outside vendors. The ability to share media/code over IM. Search text in IMs

Cons

  • The timing is sometimes off. The way it works, the latest comment should be at the bottom of the chat window but that is not always the case. The only way to reach such messages is to click on the message from recent window and the message is somewhere in between two vague dates. But a restart of app fixes it

Pros & Cons from Real Users

Pros

  • The best thing I liked about Wire is its user interface. It's easy to onboard and no training is required. Cross-platform application support. Document sharing works great, and also supports large files. Secure and encrypted two-way communication. Screen sharing in video conference work excellently.
  • Wire is the best solution for internal team communication. It offers a secure messaging service to communicate. Truly unlimited file sharing option.
  • It has cross-platform application support. Instant personal and group chat feature. Secure file sharing option. Location sharing with voice note feature.
  • #1- It's an incredible platform to connect with project teams. #2- Clean chat interface. #3- Large files sharing option, to share with project teams. #4- Can be used for internal and external communication.

Cons

  • I loved the Wire platform. No negative experience.
  • It worked great for me. Nothing to share about cons.
  • I never encountered any problems with this platform.
  • #1- We had a very positive overall experience with it.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Symphony Communication
Founded: 2014
United States
symphony.com

Company Information

Wire
Founded: 2012
Swiss
wire.com

Alternatives

Alternatives

LSEG Messenger

LSEG Messenger

LSEG Data & Analytics
AWS Wickr

AWS Wickr

Amazon
AWS Wickr

AWS Wickr

Amazon

Categories

Categories

Audio Conferencing Supported
Collaboration Supported
Meeting Supported
Messaging Supported
Team Chat Supported
Team Communication Supported
Video Conferencing Supported
Web Conferencing Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Not Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Supported

Meeting Features

Action Item Tracking Not Supported
Agenda Management Not Supported
Attendee Management Supported
Board Meetings Supported
Committee Meetings Supported
Internal Meetings Supported
Invitation Management Not Supported
Legislative Meetings Supported
Materials Management Supported
Meeting Feedback Supported
Meeting Preparation Tools Supported
Meeting Room Booking Not Supported
Minutes Management Supported
Post-Meeting Tools Not Supported
Scheduling Supported
Travel Management Not Supported
Voting Management Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Not Supported
Self-Destructing Messages Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

All-in-One Messenger Not Supported
Appian Supported
Citrix Workspace Supported
Collabora Online Not Supported
Global Relay Supported
Google Cloud CDN Supported
HERE Enterprise Browser Supported
Microsoft Teams Supported
Okta Not Supported
PagerDuty Supported
Salesforce Supported
Saphyre Supported
Slack Supported
SteelEye Supported
Symantec EDR Supported
Theta Lake Supported
Unqork Supported
Verint Community Supported
WhatsApp Supported
iPushPull Supported

Integrations

All-in-One Messenger Supported
Appian Not Supported
Citrix Workspace Not Supported
Collabora Online Supported
Global Relay Not Supported
Google Cloud CDN Not Supported
HERE Enterprise Browser Not Supported
Microsoft Teams Not Supported
Okta Supported
PagerDuty Not Supported
Salesforce Not Supported
Saphyre Not Supported
Slack Not Supported
SteelEye Not Supported
Symantec EDR Not Supported
Theta Lake Not Supported
Unqork Not Supported
Verint Community Not Supported
WhatsApp Not Supported
iPushPull Not Supported
Claim Symphony and update features and information
Claim Symphony and update features and information
Claim Wire and update features and information
Claim Wire and update features and information