Switchvox

Switchvox

Sangoma
+
+

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About

Switchvox is designed for businesses just like yours. With enterprise-grade features, an all-inclusive pricing model, and an award-winning design, Switchvox isn’t just another VoIP business phone system. Switchvox is the smarter way for your business to take advantage of Unified Communications (UC) and collaboration tools – without a high price tag. Features like chat, video chat, quick dial, status, presence, and call rules all work together to allow your staff and clients to interact more efficiently. Switchvox is a truly scalable and flexible Unified Communications platform. With seamless integration with IP phones, SIP trunks, PSTN connectivity, and collaboration and productivity features, choose from any of the following ways to deploy your solution. Communication is an integral part of schools and they need an affordable, easy-to-use technology that enables it. Switchvox is more than a basic school phone system that simply answers calls.

About

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes requiring a business solution to drive more sales and improve their operations

Audience

Businesses of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12.99 per month
Free Version
Free Trial

Pricing

$1.10 month per DID
Incoming Calls starting at: $0.009 min and Outgoing calls starting at: $0.01 min in USA
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.6 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Fair priced, fast setup, good features. SMS features are a simple and great value add. Setting up new trunk and adding DIDs takes minutes.
  • Affordable. Easy to use. Scalable. Ability to set caller id to any of our numbers on the fly. Automatic processing of service changes. Easy to access support via email or instant message.
  • Pay-as-you-go; excellent customer service; clear calls; all the features and more of legacy phone companies. Great for both business and home lines.
  • There are more products and menus within VoIP.ms to configure, exactly what's required for business communications needs. Just looking at a small part of the inbound, having 1-800 numbers, different location offices & local numbers, multiple IVR reception, hunting/ ring groups, very typical. More so now with the hybrid workforce. Any location incl. home offices can be part of a seamless company wide telephone system.
  • Self serve portal. Easy Customization of sub accounts / DIDs Reseller interface. Low per-minute prices. Lots of "free" features to add to a phone system. (Voice Mail, IVR, SMS, etc...)

Cons

  • No shared/ multi logins - so managing with a team is difficult.
  • No flat rate outbound available. Better API documentation needed.
  • Rare but occasionally for my home must restart router to reestablish service when it is lost. Have not had this issue on the business system.
  • More to learn but worth it.
  • It's getting harder to open new VOIP.ms accounts for people I want to setup directly with VOIP.ms instead of setting them up under me as a client.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sangoma
www.sangoma.com/business-phone-systems/

Company Information

VoIP.ms
Founded: 2007
Canada
voip.ms

Alternatives

Alternatives

FreePBX

FreePBX

Sangoma Technologies
PBXware

PBXware

Bicom Systems

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Integrations

NIM
SIP.US
SIPStation

Integrations

NIM
SIP.US
SIPStation
Claim Switchvox and update features and information
Claim Switchvox and update features and information
Claim VoIP.ms and update features and information
Claim VoIP.ms and update features and information