Switchboard vs. Workplace from Meta Comparison


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		Related Products Google Workspace Google Workspace with Gemini integrates premium AI into Gmail, Docs, Drive, Meet, and more, helping businesses work smarter, not harder. Draft emails faster, generate ideas, and summarize documents effortlessly with AI-powered assistance. Manage tasks, schedule meetings, and stay organized across devices with seamless collaboration tools. Whether you're handling client communications, creating content, or running daily operations, Workspace helps businesses stay productive and focused. Workspace provides companies with professional branding (e.g., name@yourcompany), pooled cloud storage, and strict data privacy, ensuring your business data belongs entirely to you and is never used for advertising purposes. Gemini, Google’s most powerful AI, is now seamlessly integrated into the apps you already use. Instead of juggling fragmented apps, Workspace offers a unified, highly productive environment. Save 25% today on any plan (Starter, Standard, or Plus) for your first 3 months by clicking "Save 25%" above! 69,146 Ratings Visit Website Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,631 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,236 Ratings Visit Website Switcher Studio Switcher Studio lets you capture video from multiple camera angles — and edit it in real time — helping you connect with your community in the most engaging way yet. Stream it live or record it for later. Captivate your audience with content that matters — and make it look amazing. No need to buy, lug, or learn big equipment. Switcher works with iPhones and iPads. Switcher's so intuitive that anyone can create stunning video. Forget hiring outside producers or videographers. They say every minute of edited video takes one hour of editing. With live-editing, every minute takes, well, one minute. Video — live or recorded, internal or external — lets you share the moment, no matter what the moment holds. 21 Ratings Visit Website CrankWheel Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. Send a link by text message, WhatsApp or email and the viewer can view it in any browser, on any device without installing anything. Designed for ease of use, CrankWheel is the best solution for sharing a screen with customers for business deals. CrankWheel is used to complement calls by insurance agents, mortgage advisors, solar advisors, digital agencies, educators and customer support specialists. Close deals on the first call! We show you whether they're paying attention. Over 50,000 users share their screen effortlessly with any prospect no matter their technical skill or device choice using our Chrome Extension. CrankWheel works over bad network connections, on obscure devices and old browsers. Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works! 229 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website iTacit iTacit is a frontline workforce platform that connects training, compliance, communication, and day-to-day processes in one mobile-first system. Give frontline employees easy access to the training, policies, procedures, forms, checklists, and information they need to do their jobs, wherever the work happens. Leaders gain greater visibility into completion, certifications, compliance records, and work happening across teams, locations, and shifts. With iTacit, organizations can digitize onboarding and frontline training, manage recurring and role-based learning, track certifications and training requirements, deliver mobile SOPs and policies, and replace paper forms and checklists with connected digital workflows. iTacit also helps teams manage safety and compliance processes including inspections, incident reporting and follow-up, corrective actions, audits, JSA/JHA workflows, and other field processes. Training, documentation, assigned actions, and records stay connected, making it easier to see what has been completed, what needs attention, and whether required follow-up has happened. For organizations managing large, distributed, or deskless workforces, iTacit brings the tools employees use and the visibility leaders need into one platform. Reduce disconnected systems and manual tracking, strengthen compliance, simplify frontline training, and give employees a better way to access information and complete required work from the field. 46 Ratings Visit Website ONLYOFFICE Docs ONLYOFFICE is an open-source project that offers cloud-based and self-hosted solutions for business of all sizes. The key product is ONLYOFFICE Docs, a secure office suite that seamlessly integrates into the most popular platforms, e.g. Odoo, Alfresco, Confluence, Pipedrive, Redmine, SuiteCRM and more. When integrated, ONLYOFFICE Docs provides the users of your business app with editors for documents, spreadsheets, presentations, forms, PDFs and diagrams. The ONLYOFFICE suite makes it possible to collaborate on office files in real time. The built-in AI assistant is compatible with ChatGPT, DeepSeek, Mistral and other AI providers to ensure a flawless editing experience. You can use Docs within ONLYOFFICE DocSpace, a room-based document collaboration platform that allows you to create dedicated spaces where you can assign access permissions and collaborate with your teammates. With DocSpace, you can store, share and co-edit office files, and even interact with third parties. 715 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 197 Ratings Visit Website Cloudbrink If you’ve ever dealt with slow VPNs, or clunky ZTNA agents that degrade app performance, you’re not alone. Many IT teams are stuck balancing security with usability—and often end up sacrificing both. Here is a different approach. The high-performance ZTNA service that is part of a personal SASE solution from Cloudbrink can upgrade or replace traditional VPNs while fixing the performance and complexity that come from other vendors in the ZTNA and SASE space. Built as a software-only service, Cloudbrink delivers sub-20ms latency and 1Gbps+ speeds per user using dynamically deployed FAST edges and a proprietary protocol that recovers packet loss before it impacts the app. Security isn’t bolted on—it’s built in. With mutual TLS 1.3, short-lived certs, and no exposed IPs, Cloudbrink provides real zero trust without making users suffer through poor connections or overloaded POPs. If you’ve been burned by “next-gen” solutions that still feel like 2008, it might be time for something new. 28 Ratings Visit Website
About Keep everyone on the same page Work in a shareable space that's more actionable than screen recording, flexible than whiteboards, and engaging than video calls. Share work with your team, your customers, even external partners in the only canvas that works with all of your apps: stay aligned with apps, browsers, images, notes, and PDFs in a single view. Share with context Give feedback and make better decisions by keeping tools, docs, and conversations in one place. Show why it matters Record a walkthrough with instructions and next steps. Viewers can hit pause to jump in to work in the content in the video. Shift from learning to doing Work and meet in the same shared space equipped with video calls, whiteboarding, and recording. Get more done alone or together, async or live.	About Where teams connect to get work done. Unlimited tools for you and your team to work together, wherever you are. Connect everyone in your organization. Empower and transform your whole business, with familiar features like groups, chat and video calls. Over 30,000 global organizations large and small connect their teams with Workplace. Now it's your turn. Our instant messaging feature lets you chat 1-to-1 or in groups, reaching anyone in your organization with text, pictures, voice and video. When someone posts in a different language, Workplace offers to translate it there and then. Helping you become a truly global business. Groups are spaces for sharing updates, files, feedback and more. They're like email threads, but better organized and easier to follow. Org Chart lets you quickly look up coworkers and team info, so you spend less time wondering who to ask for help and more time getting things done.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams and companies looking to work better together	Audience Companies of all sizes that want a business communications platform and business social network
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0/user/month Start with free 30-day Pro trial. No credit card required. If you choose not to upgrade after 30 days, you'll move to our Free plan. Free Version Supported Free Trial Supported	Pricing $4 per user per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.3 / 5 ease 4.6 / 5 features 4.4 / 5 design 4.0 / 5 support 3.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros Allows for a collaborative place for my colleagues and me to share ideas, projects, and tasks. Incredibly resource since working remotely. Easy to connect with employees and work. Good video and audio connect which also work great in low connect. I like the simple and interactive method that we can maintain communication, as well as working together between co-workers with Workplace by Facebook, I like this job system, it has a user interface comparable to the social media network Facebook, in addition to being used by all the employees of our company, they were able to share suggestions, chat, make audio and video phone calls, share papers and more, in a very simple to use and also familiar environment. Workplace by Facebook is a good place for formal and informal communication in organizations. It has easy setup with single sign on of company credentials and employees can share their thoughts and also make announcements on walls just like normal Facebook. I like that I can use something just for my business Facebook page and I do not get it confused with my personal one. Cons Support is incredibly slow when there are any operational issues with this platform. User interface can be improved for non-technical people. I like to integrate with online office devices to modify documents and also spreadsheets online through the system. Eventually we found instability in the system and a drop in the program's functioning. The notification links which we get in emails mostly redirects to a different thread instead of the actual post. It is not user friendly as I think it should be. It also does not always notify me and then when I do look at it, it does not show that I looked at the notification.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Switchboard www.switchboard.app/	Company Information Meta Founded: 2004 United States www.workplace.com
Alternatives Whereby	Alternatives Haystack
Cisco Webex Cisco	Pumble CAKE.com Inc
RemoteHQ Mythical Labs	CentricMinds
Zoho Meeting Zoho	Flock
Gather Gather Town View All	Wire View All
Categories Collaboration Supported Remote Work Supported Video Conferencing Supported Web Conferencing Supported	Categories Audio Conferencing Supported Collaboration Supported Employee Communication Tools Supported File Sharing Supported Internal Communications Supported Meeting Supported Messaging Supported Productivity Supported Task Management Supported Team Chat Supported Team Communication Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported
Collaboration Features Brainstorming Supported Calendar Management Not Supported Chat / Messaging Supported Contact Management Not Supported Content Management Not Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Not Supported Video Conferencing Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Not Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Not Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Not Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Not Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Show More Features Remote Work Features Collaboration Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Supported Meeting Management Supported Project Management Supported Remote Access Not Supported Remote Support Supported Screen Sharing Supported Softphone Not Supported Task Management Not Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Supported	Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Not Supported Contact Management Not Supported Content Management Not Supported Document Management Not Supported Project Management Supported Real Time Editing Not Supported Task Management Supported Version Control Not Supported Video Conferencing Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Supported Blogs Not Supported Chat / Messaging Supported Employee Directory Not Supported Event Calendar Not Supported File Sharing Supported Knowledge Management Supported Newsletter Management Supported Surveys & Feedback Not Supported File Sharing Features Audit Trail Not Supported Chat / Messaging Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Not Supported Encryption Not Supported File Synchronization Supported Search Not Supported User Management Not Supported Version Control Not Supported Workflow Management Supported Internal Communications Features App Integration Not Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Not Supported Event Calendar Not Supported Newsletter Management Supported Photo Gallery Supported Social Sharing Not Supported Survey Management Not Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported Meeting Features Action Item Tracking Supported Agenda Management Supported Attendee Management Supported Board Meetings Not Supported Committee Meetings Not Supported Internal Meetings Not Supported Invitation Management Not Supported Legislative Meetings Not Supported Materials Management Not Supported Meeting Feedback Not Supported Meeting Preparation Tools Not Supported Meeting Room Booking Not Supported Minutes Management Not Supported Post-Meeting Tools Not Supported Scheduling Not Supported Travel Management Not Supported Voting Management Not Supported Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Productivity Features Collaboration Supported Database Creation Not Supported Document Creation Not Supported File Sharing Supported Notes Management Supported Office Suite Not Supported Presentation Tools Not Supported Project Management Supported Task Management Supported Team Chat Supported Task Management Features Collaboration Not Supported Create Subtasks Not Supported Gamification Not Supported Gantt Charts Not Supported Mobile Access Supported Percent-Complete Tracking Not Supported Progress Tracking Not Supported Recurring Tasks Not Supported Reporting/Analytics Not Supported Spreadsheet View Not Supported Task Board View Not Supported Task Planning Not Supported Task Scheduling Not Supported Task Tracking Not Supported Time Tracking Not Supported To-Do List View Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Team Communication Features Activity / News Feed Supported Audio Calls Not Supported Calendar Management Not Supported Chat / Messaging Not Supported Discussion Threads Not Supported File Sharing Supported Mobile Access Not Supported Push Notifications Not Supported Search Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Not Supported Call Routing Not Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Not Supported
Integrations Box Supported Google Workspace Supported Microsoft 365 Supported Salesforce Supported 50skills Not Supported ADP Retirement Services Not Supported Asana Supported Cognigy.AI Not Supported Dropbox Not Supported EdCast Not Supported Facebook Not Supported Figma Supported Firstup Not Supported Franz Not Supported Hardis Group Not Supported Indent Not Supported PowerSuite Not Supported Sangfor Athena SWG Not Supported Slack Supported TaskList Not Supported Show More Integrations View All 22 Integrations	Integrations Box Supported Google Workspace Supported Microsoft 365 Supported Salesforce Supported 50skills Supported ADP Retirement Services Supported Asana Not Supported Cognigy.AI Supported Dropbox Supported EdCast Supported Facebook Supported Figma Not Supported Firstup Supported Franz Supported Hardis Group Supported Indent Supported PowerSuite Supported Sangfor Athena SWG Supported Slack Not Supported TaskList Supported Show More Integrations View All 68 Integrations
Claim Switchboard and update features and information Claim Switchboard and update features and information	Claim Workplace from Meta and update features and information Claim Workplace from Meta and update features and information