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About

Engage every caller, Googler and site visitor with messages. Trigger automated "messaging funnels". One easy, private-labeled app to share and manage it all. Plug the leaks in your sales process by recovering missed and after-hours calls 24/7. Just like web or email funnels, only stickier. Customize to qualify, educate and convert. Stop wasting time on abandoned chats; we mimic the "micro-commitment" of chat to increase conversions and capture a phone number first. Add our widget to your website in seconds and customize with your colors, team headshots, messaging, etc. Track performance by URL; even deploy custom versions of the widget to different pages. Capture lead data and a text messaging opt-in from every caller—even missed, abandoned and after-hours calls. Add our widget to your website and drive visitors into a text conversation with your business, a much more valuable and durable connection than online chat.

About

CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today. The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data. Contact center messaging: Enables Voice Agents in real time to identify a cell phone caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone seeking for a SMS marketing solution

Audience

Organizations that want to improve customer experience with automated SMS messaging and notifications

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Switchbird
Founded: 2020
United States
www.switchbird.com

Company Information

WEBTEXT
Founded: 2007
Ireland
webtext.com

Alternatives

Alternatives

Ringback

Ringback

0xpi
Alive5

Alive5

Alive Technologies

Categories

Categories

Live Chat Supported
Push Notifications Supported
SMS Marketing Supported

Integrations

Salesforce Supported
Amazon Connect Not Supported
Avaya Aura Not Supported
Avaya Experience Platform Not Supported
CallRail Supported
CallTrackingMetrics Supported
ClickFunnels Supported
Five9 Not Supported
Google Workspace Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Oracle CRM On Demand Not Supported
Pipedrive Supported
ServiceNow Not Supported
Squarespace Supported
Symbee Not Supported
Wix Supported
WordPress Supported
Zapier Supported

Integrations

Salesforce Supported
Amazon Connect Supported
Avaya Aura Supported
Avaya Experience Platform Supported
CallRail Not Supported
CallTrackingMetrics Not Supported
ClickFunnels Not Supported
Five9 Supported
Google Workspace Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Oracle CRM On Demand Supported
Pipedrive Not Supported
ServiceNow Supported
Squarespace Not Supported
Symbee Supported
Wix Not Supported
WordPress Not Supported
Zapier Not Supported
Claim Switchbird and update features and information
Claim Switchbird and update features and information
Claim WEBTEXT and update features and information
Claim WEBTEXT and update features and information