SurveyOL vs. UltraSMSScript Comparison


SurveyOL SurveyOL.com	UltraSMSScript	+	+
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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,065 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,884 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 8,651 Ratings Visit Website SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. Ideal for SaaS, enterprise software, HR, healthcare, fintech, and other regulated industries, SurveyJS helps teams reduce engineering effort, standardize data collection, maintain full control over data, and deliver unlimited forms that match their brand and feel native to users. 64 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 376 Ratings Visit Website WorkTango WorkTango is an innovative Employee Experience platform designed to assist organizations in enhancing employee engagement, improving retention rates, and boosting overall performance while simultaneously reducing operational costs. This platform offers a comprehensive suite of tools, including Employee Surveys and Recognition & Rewards software, aimed at fostering a positive workplace culture and empowering employees. The platform serves a diverse target audience, including HR professionals, team leaders, and organizational executives who are keen on cultivating an engaging work environment. WorkTango is particularly beneficial for organizations looking to gather actionable insights from their workforce through surveys, as well as those aiming to recognize and reward employee achievements effectively. By addressing these critical areas, WorkTango helps organizations create a workplace where employees feel valued and motivated. 1,550 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,192 Ratings Visit Website GWI Every year, we survey over a million people around the world so businesses can understand changing consumer behavior in seconds. Designed for busy teams, our platform makes it easy to get what you need, analyze it how you want, and share it with your teams. Pinpoint your perfect customer from over 250K+ profiling points. Apply question charts to unlock insights into what your audience thinks, feels, and does. Collate data and charts to build your story and share it with your team. Overlay multiple data points for in-depth data analysis. Gain unparalleled insight into consumers with survey data that reflects the views, interests, and behaviors of billions of real people across the globe. We ask consistent survey questions in every region. Zero in for granular insights on local markets or zoom out for a global view. Understand what consumers really think about you and your competitors with insights on all the big names. 201 Ratings Visit Website ThriveSparrow ThriveSparrow is an employee experience platform tailored for HR professionals. ThriveSparrow seeks to transform the workplace into a thriving ecosystem where employee experience meets organizational growth. What sets ThriveSparrow apart is its seamless combination of user experience, actionable insights, and holistic employee engagement features. At the heart of ThriveSparrow is the engagement surveys module, offering a wide range of customizable surveys, including wellness and pulse surveys. These tools allow HR professionals to monitor engagement and satisfaction of their workforce effectively. Its peer recognition module, Kudos which is far more than just a platform for employee recognition; is an integrated system that correlates with performance metrics, offering a 360-degree view of each employee's contributions. Another standout feature is the actionable analytics dashboard and org-wide employee engagement score heatmap. 43 Ratings Visit Website
About SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.	About UltraSMSScript is a uniquely positioned, easy to use, web-based group text and SMS marketing software platform. Either install UltraSMSScript on your own server and pay a 1-time fee for the platform, or have us host it for you with our monthly hosted plans! Pay for the text messages at WHOLESALE rates since we're linked directly to the text-messaging gateways. UltraSMSScript is the ultimate turn key SMS software platform and can be used as a white label solution for ad and media agencies, marketing providers, and companies serving their own local clients. With our text messaging software platform, you can service an unlimited number of client accounts with our Level 4 and ULTRA plans and manage these accounts from a very easy and intuitive administration panel giving you complete control. Experience many features such as Bulk SMS, Mobile Coupons, 2-Way SMS Chat, Appointment Reminders, Drip Autore
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience For companies looking for a survey software that can rate customer satisfaction or employee feedback through multiple distribution channels and reliable analytics!	Audience startups, SMEs, ad/media agencies, marketing providers, brick & mortar
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19 per month Basic plan includes incomparable features such as Unlimited surveys, Unlimited questions, unlimited responses, 2,000 email invitations per month, Customize colors & styles, Branching & skip logic, Web URL & QR code, Share on social networks, Website embedding, Real-time responses, Export responses (XLS/CSV/PDF), and Export reports (PPT/PDF/WORD). The advanced Pro and Enterprise plans contain more amazing high-quality features with excellent and quick customer service. Free Version Supported Free Trial Supported	Pricing $297 one-time payment Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.5 / 5 design 4.2 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I can use it to create surveys, forms, and even invitations. The website is clean, professional, and easy to use. Customer service is prompt, efficient and also willing to take a novice through the learning curve. I find the customer service excellent, even showing me ways to work in Excel to get the results I need. Based on customer service alone I would highly recommend SurveyOL to anyone looking for a survey platform. It is extremely easy to use to establish and survey, post or email it - very intuitive. Very willing to listen to customer feedback on enhancements and work them into update releases. I have found that the development team is regularly looking at ways to improve their customers' experience. I was asked by management to quickly create and send a satisfaction survey to our customer base. SurveyOL made the task incredibly easy and the survey was sent--with management's blessing--within 24 hours. The subsequent response have been beneficial to my company and I'm now the "go to" person for marketing surveys! I like the custom email invitation feature. This allows me to insert my client's first name, last name and custom fields into my invitation email template. This makes it easy to distribute my surveys. Cons I am not sure. I would like to have more time to explore their features. Initially I found it difficult to run a print copy of the survey but this has since been resolved. There is not yet a method to sort the logic listing in either page or question order. Currently it appears in the entry order which if you have to go back and look at a logic statement can be time consuming. Would like a way to preview a page that you are working on as opposed to having to run through the survey until you get to that question. It is the same if you want to check how logic is working in a question you have have to preview the entire survey up to the point you arrive at the question. None that I could find. I had no issues with the website. This website offers a 7-day free trial, but it doesn't seem to offer "free forever" plans.	Pros & Cons from Real Users Pros This is an extremely comprehensive SMS service that puts all the others to shame. Provides a comprehensive dashboard for admin and clients alike that has everything you need to operate the service front and back. Reasonably easy to setup and operate. They will install it for you and even upgrade as needed. Customer service has always been right on target even when asking the dumb questions. Previously I had a white-labeled service but when everything went to 10DLC decided to see if I could find a way to "do my own" thing and not be under someone else's banner. Found this service, took a chance and have been extremely happy ever since. Cons Documentation and marketing materials/videos is a little clunky and could be updated. There is some issue with spammers/bots getting accounts you have to delete but its gotten a lot better down to just an occasional few, and the accounts don't have access to anything until you zap them (as long as you set it up so new accounts cannot get a number or really do anything until they buy a package. (did have one actually buy a package but could tell right away it was a fraud account so I kicked them before anything could go thru). Setting up your system to make purchase of numbers can seem a little complicated at first but that's no ones fault.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information SurveyOL.com Founded: 2019 United States www.surveyol.com	Company Information UltraSMSScript Founded: 2012 United States www.ultrasmsscript.com
Alternatives Obiyen Survey Obiyen	Alternatives SMSBump Yotpo
SurveySparrow	SimpleTexting Sinch
Sogolytics	TextP2P
SurveyLab	SMSFactor
AskNicely View All	EZ Texting View All
Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Customer Success Supported Employee Engagement Supported Employee Feedback Supported Employee Survey Supported Experience Management Supported Market Research Supported NPS Supported Polling Supported SMS Marketing Supported SMS Survey Supported Survey Supported	Categories Bulk SMS Supported Business VoIP Supported Communications Supported Mobile Marketing Supported Polling Supported SMS Marketing Supported SMS Survey Supported
Polling Features Data Analysis Tools Supported Email Distribution Supported Feedback Collection Supported Live Results Tracking Supported Multiple Question Types Supported Online Polling Supported Phone Polling Supported Presentation Tools Supported Q & A Supported Skip Logic Supported SMS Polling Supported Supports Audio / Images / Video Supported SMS Marketing Features 2-Way Messaging Not Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported SMS Survey Features Alerts / Notifications Supported Analytics / Reporting Supported Audience Targeting Not Supported Campaign Management Not Supported Contact Management Supported Customizable Templates Supported Keyword Tracking Not Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Scheduled Messaging Supported Survey Builder Supported Template Management Supported Show More Features Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Supported Website Feedback Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Customer Success Features Account Alerts Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Not Supported Pulse Surveys Not Supported Experience Management Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported Market Research Features Benchmarking Not Supported Compensation Management Not Supported Data Management Supported Email / Online Supported Face-to-Face Not Supported Panel Management Not Supported Paper-Based Supported Phone-Based Not Supported Sample Management Not Supported Statistical Analysis Supported Survey Management Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Supported Supports Audio / Images / Video Supported	Polling Features Data Analysis Tools Supported Email Distribution Not Supported Feedback Collection Supported Live Results Tracking Not Supported Multiple Question Types Supported Online Polling Not Supported Phone Polling Not Supported Presentation Tools Not Supported Q & A Supported Skip Logic Not Supported SMS Polling Supported Supports Audio / Images / Video Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Mobile Marketing Features Channel Attribution Not Supported Contextual Targeting Not Supported Coupons Supported Email Marketing Not Supported Engagement Monitoring Not Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Not Supported Text Messaging Supported Text-to-Win Supported
Integrations AWeber Not Supported ActiveCampaign Not Supported Bandwidth Not Supported Bitly Not Supported Brevo Not Supported Facebook Supported Google Analytics Supported LinkedIn Supported Mailchimp Not Supported Plivo Not Supported Salesforce Supported SignalWire Not Supported Telnyx Not Supported Twilio Not Supported Vonage Communications APIs (Nexmo) Not Supported X (Twitter) Supported Ytel Not Supported Show More Integrations View All 6 Integrations	Integrations AWeber Supported ActiveCampaign Supported Bandwidth Supported Bitly Supported Brevo Supported Facebook Not Supported Google Analytics Not Supported LinkedIn Not Supported Mailchimp Supported Plivo Supported Salesforce Not Supported SignalWire Supported Telnyx Supported Twilio Supported Vonage Communications APIs (Nexmo) Supported X (Twitter) Not Supported Ytel Supported Show More Integrations View All 12 Integrations
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