Related Products
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About
SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more.
System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.
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About
Wonderflow provides a leading generative-AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. By aggregating and analyzing the Voice of the Customer (VoC) data from diverse sources—including online reviews, surveys, and support interactions—we deliver actionable insights that drive smarter decision-making across consumer insights, product development, marketing, and customer experience teams. We've been showing the way in the Voice of the Customer market since 2015 with the mission that at least one product or service in your life has been improved through Wonderflow insights.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Individuals, small & large organizations. | Customer Experience, Market Research, HR, Digital.
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Audience
Enterprise to mid-size companies; specifically executives and managers within marketing, product, consumer insights, customer care, and eCommerce
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49.00/month
Free Version
Supported
Free Trial
Supported
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Pricing
$30K per year
Contact us to learn more on our website
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationSurveyLab
Founded: 2009
Poland
www.surveylab.com
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Company InformationWonderflow
Founded: 2015
Global
www.wonderflow.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
360 Degree Feedback Features
Dashboard
Supported
Feedback / Surveys
Supported
Progress Tracking
Supported
Question Library
Supported
Rater Selection
Supported
Self Service Portal
Supported
Supports External Reviewers
Not Supported
Forms Automation Features
Approval Process Control
Not Supported
Archiving & Retention
Not Supported
Collaboration
Supported
Document Indexing
Not Supported
Drag & Drop
Supported
Full Text Search
Not Supported
Remote Document Access
Not Supported
Rules-Based Workflow
Not Supported
Text Editing
Supported
Version Control
Not Supported
Market Research Features
Benchmarking
Not Supported
Compensation Management
Not Supported
Data Management
Supported
Email / Online
Supported
Face-to-Face
Supported
Panel Management
Supported
Paper-Based
Supported
Phone-Based
Not Supported
Sample Management
Supported
Statistical Analysis
Supported
Survey Management
Supported
Polling Features
Data Analysis Tools
Supported
Email Distribution
Supported
Feedback Collection
Supported
Live Results Tracking
Supported
Multiple Question Types
Supported
Online Polling
Supported
Phone Polling
Not Supported
Presentation Tools
Supported
Q & A
Supported
Skip Logic
Supported
SMS Polling
Supported
Supports Audio / Images / Video
Supported
Pre-employment Testing Features
Aptitude Testing
Not Supported
Candidate Comparison
Not Supported
Candidate Management
Not Supported
Customizable Tests
Supported
Online Testing
Supported
Personality Testing
Supported
Pre-made Test Library
Not Supported
Real Time Reporting
Supported
Skill Testing
Supported
Test Authoring
Not Supported
Workflow Management
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Customer Data Platforms (CDP) Features
Behavioral Analytics
Not Supported
Campaign Management
Not Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Supported
Data Matching
Supported
GDPR Compliance
Supported
Personalization
Supported
Predictive Modeling
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
White Label
Not Supported
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Integrations
Zendesk
Supported
Bazaarvoice
Not Supported
CustomerGauge
Not Supported
Dropbox
Supported
Facebook
Not Supported
FreshMail
Supported
Gmail
Not Supported
Google Analytics
Supported
Instagram
Not Supported
LiveChat
Supported
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Integrations
Zendesk
Supported
Bazaarvoice
Supported
CustomerGauge
Supported
Dropbox
Not Supported
Facebook
Supported
FreshMail
Not Supported
Gmail
Supported
Google Analytics
Not Supported
Instagram
Supported
LiveChat
Not Supported
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