SurgyCRMSurgy Innovation Labs
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WelkinWelkin Health
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Related Products
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About
SurgyCRM is a cloud-based hospital CRM for managing patient inquiries and engagement across the care journey. It brings website, chatbot, call-centre, WhatsApp, walk-in, referral and imported leads into a shared inbox, then supports assignment, follow-up, source tracking and conversion against hospital information system records. Teams can set up care-journey milestones and automated WhatsApp reminders, manage doctor and partner referrals, and collect QR-code feedback as tracked tickets. A bilingual website chatbot captures questions and creates leads; role- and branch-based access, audit trails and dashboards support multi-location operations. A companion mobile field app records referral visits. SurgyCRM is intended for hospitals and hospital groups, connects with existing HIS/HMS platforms through APIs or scheduled data sync, and can also begin with spreadsheet imports. It is delivered as multi-tenant SaaS.
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About
Welkin is designed to address care coordination. Assign the right team member to address patient needs at every step of the journey. We provide your team members with seamless transitions and a curated experience for every patient he or she serves. Fully automating any program allows you to increase patient engagement, lessen task burden and seamlessly move patients to their next phase. Defining processes and escalations based on outcomes or conditions allows your team to do what they do best – care. Create escalation pathways for events that need monitoring including adverse events, out-of-range results, specific patient responses, or lack of engagement. Automate internal alerts, or trigger emails or SMS to care team members based on an action or inaction, upcoming or missed appointments.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hospitals, clinics, and hospital groups managing patient inquiries and engagement.
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Audience
Healthcare centers looking for a care management platform
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-crm
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Company InformationWelkin Health
Founded: 2013
United Statesa
welkinhealth.com
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