SurgyCRMSurgy Innovation Labs
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TOKENNCyberzio Innovations Pvt Ltd
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Related Products
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About
SurgyCRM is a cloud-based hospital CRM for managing patient inquiries and engagement across the care journey. It brings website, chatbot, call-centre, WhatsApp, walk-in, referral and imported leads into a shared inbox, then supports assignment, follow-up, source tracking and conversion against hospital information system records. Teams can set up care-journey milestones and automated WhatsApp reminders, manage doctor and partner referrals, and collect QR-code feedback as tracked tickets. A bilingual website chatbot captures questions and creates leads; role- and branch-based access, audit trails and dashboards support multi-location operations. A companion mobile field app records referral visits. SurgyCRM is intended for hospitals and hospital groups, connects with existing HIS/HMS platforms through APIs or scheduled data sync, and can also begin with spreadsheet imports. It is delivered as multi-tenant SaaS.
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About
TOKENN is cloud-based queue management and appointment booking software for clinics and outpatient departments. Patients scan a clinic QR code or message its WhatsApp number to receive a token, estimated wait and updates as their turn approaches. Staff manage bookings and walk-ins from a dashboard, issue reception tokens, and run separate queues or fixed-time appointments by doctor or department. A waiting-room display shows current and upcoming tokens and announces calls aloud on a TV or tablet. The WhatsApp assistant handles booking, status checks, cancellations and reminders in English and 18 Indian languages, while directing medical questions to clinic staff. Designed for doctors, clinics, diagnostic labs and hospital outpatient departments, TOKENN provides digital queues alongside existing records or billing systems. It is a web service; patients do not need a separate TOKENN app.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hospitals, clinics, and hospital groups managing patient inquiries and engagement.
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Audience
Solo doctors, small and multi-doctor clinics, polyclinics, diagnostic labs, and hospital OPD departments in India.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Version
Not Supported
Free Trial
Supported
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Pricing
₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-crm
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Company InformationCyberzio Innovations Pvt Ltd
Founded: 2024
India
tokenn.live
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