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About

SureVoIP provides UK and International VoIP numbers that are perfect for business start-ups, call centers, sole traders and home-based working professionals. Try full-fledged VoIP Products & Services from SureVoIP; an award-winning UK VoIP provider of fully managed hosted business IP phone systems & solutions. Recommended IP phones, VoIP Equipment and Connectivity Hardware for use with SureVoIP VoIP and internet services for business and enterprise. VoIP is no longer a new technology. It's not difficult, but the benefits are huge. All you need are IP phones and an internet connection. We do the rest. Whether you have existing equipment or nothing, SureVoIP® can help. We use the highest quality connections to give you the best service. You will feel like your customer is next door to you. It's that good. You can also feel safe if using our hosted VoIP, as all calls and chats are encrypted and secure from eavesdroppers.

About

iHelpBD is the major platform for constructing and publishing interactive decision Product. iHelBD is a private software program firm committed to provide market leading software program solutions. We specialize in VOIP software program and develop the usage of the ultra-modern standards and technologies. If you are searching for a VOIP phone system for your small business, iHelpBD is what you need. Unlike other VOIP solutions, iHelpBD works both as your internal PBX system and contact center for inbound and outbound calls. Importantly, when customers call you from a phone recorded in CRM, they will be identified, linked to assigned manager and their telephone call will be logged and recorded, if necessary. iHelpBD creates outstanding value by way of blending innovative software program solutions and methods with close customer relationships. We grant commercial enterprise solutions to all corners of the world, from individuals to large business enterprise organizations.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers and businesses looking for a cloud call center software solution for their business needs

Audience

Organizations and marketers in need of omnichannel contact center solutions to manage unified customer interactions

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I believe this solution is user-friendly for both customer care executives and managers, also the built-in CRM provides accurate reports for business owners.

Cons

  • I don't have anything urgent to say, but I believe that the design could benefit from being more appealing.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SureVoIP
Founded: 2010
United Kingdom
www.surevoip.co.uk

Company Information

iHelpBD
Founded: 2013
Bangladesh
ihelpbd.com

Alternatives

Alternatives

Readymode

Readymode

Readymode (formerly Xencall)

Categories

Telephony Supported

Categories

Call Center Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

No info available.

Integrations

No info available.
Claim SureVoIP and update features and information
Claim SureVoIP and update features and information
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