TextBack

TextBack

GoTextBack
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+

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About

SummitText is a business texting platform for telehealth providers, clinics, and patient-support teams. It gives care, intake, and support staff a shared two-way SMS inbox for communicating with patients. Teams can send bulk and scheduled campaigns, automate appointment and follow-up reminders, organize contact lists with tags and segments, and reuse message templates. Messaging controls include opt-in capture, automatic STOP and HELP handling, and quiet hours. The platform also supports guided registration for A2P 10DLC and toll-free numbers. These capabilities support patient outreach and follow-up by text, help staff coordinate conversations through a shared inbox, and let teams organize contacts and reuse consistent messages across routine workflows. API access and webhooks are available on request.

About

TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Telehealth providers, clinics and patient-support teams that need compliant two-way business texting.

Audience

Local service businesses.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SummitText
Founded: 2026
United States
summittext.com

Company Information

GoTextBack
United States
gotextback.com

Alternatives

Falkon SMS

Falkon SMS

Falkon Systems
5.0 out of 5 stars

Alternatives

Curogram

Curogram

Curogram, Inc.

Categories

SMS Marketing Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim SummitText and update features and information
Claim SummitText and update features and information
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Claim TextBack and update features and information