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About

We provide customer communication solutions that replace static and print communications with engaging digital alternatives. Adopt a digital-first approach for all your customer communication. Leverage email marketing to reach and engage your customers. Switch all your confidential customer correspondence to digital. Turn your digital transformation drivers into measurable targets. Enhance your customer experience across digital communication channels. Experience our industry-specific solutions for yourself. Achieve your digital transformation goals by leveraging the insight of our strategists.

About

Our Email Marketing platform has all the tools you need to become an email marketing pro. Check out our many features like transactional emails, workflows, automations and different campaign types to see what we mean. Our campaign builder allows you to design stunning emails, like a pro. Creating an effective campaign requires that you have the right tools for the job. An email marketing and digital strategy expert will learn the ins and outs of your business, existing email program and identify your campaign goals. We will then analyze and perform an audit of your current marketing and database growth strategy, along with your current email program to identify key areas of improvement. We will set up a consultation to review the critical areas of improvement, best practices, examples and how we propose to work alongside your business to win. Receive an in-depth guide on the way forward and how we will help create high-value, low-cost ways to achieve your goals.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an advanced Utility Billing solution

Audience

Anyone who wants an email marketing solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

R259 per month
Pricing is available for subscriptions, email and SMS credits as well as bespoke pricing for services
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The software is extremely easy to use, and has all the features pretty much any business needs to really nail their email marketing and automated emails.

Cons

  • There is no pricing on the website, so had to inquire with a fear of being sold to. That said, the team did not force me into any unnecessary purchases and gave me the best possible pricing for what I needed.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Striata
Founded: 1999
United States
www.striata.com

Company Information

TouchBasePro
Founded: 2004
South Africa
touchbasepro.com

Alternatives

Altcraft

Altcraft

Altcraft Platform

Alternatives

Mailjet

Mailjet

Sinch
Act-On

Act-On

Act-On Software
HubSpot CRM

HubSpot CRM

HubSpot

Categories

Email Marketing Supported
SMS Marketing Supported
Utility Billing Supported

Categories

Bulk Email Supported
Email Marketing Supported
SMS Marketing Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Not Supported
Metered Billing Not Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Not Supported
Online Payment Processing Not Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

Email Template Design Features

A/B Testing Supported
Code From Scratch Not Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Supported
Premade Templates Supported
Proofing Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Integrations

Axis LMS Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Magento Not Supported
Microsoft Dynamics 365 Not Supported
Salesforce Not Supported
SurveyMonkey Not Supported
Zapier Not Supported
Zoho CRM Not Supported

Integrations

Axis LMS Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Magento Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
SurveyMonkey Supported
Zapier Supported
Zoho CRM Supported
Claim Striata and update features and information
Claim Striata and update features and information
Claim TouchBasePro and update features and information
Claim TouchBasePro and update features and information