Spothopper vs. Tock Comparison


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About The fastest growing technology for restaurants. Now more than ever you need to look amazing when a customer looks you up. Generate online buzz and get thousands of customers excited to try your restaurant. Online revenue drives 100's big-ticket catering & parties, even during covid.	About Tock is here to meet the ever-changing needs of hospitality. Be smart, save money, stay safe. Whether you’re a mom and pop pizzeria or fine-dining destination, Tock puts you in control of your business every time. Manage reservations, special events, pickup, and delivery—all in one place. Tock drives revenue to every service. Plus, flat pricing and zero per-cover fees mean you'll never get penalized for your success. Get your business in front of millions of guests with the fastest-growing network used in 26 countries across 200+ cities. Strategic integrations with Google, Facebook, Instagram, Chase, and WineDirect provide the tools for you to directly market to your guests and track conversions. Tock's latest update includes all of the tools you need to thrive. This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Marketing teams that need a complete Restaurant Marketing platform	Audience Restaurants
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $199 per month Free Version Free Trial
Reviews/Ratings Overall 1.1 / 5 ease 1.1 / 5 features 1.1 / 5 design 1.4 / 5 support 1.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I liked the Reels it created for social media. It created nice looking posts for FB including National celebration days. N/A. I have no pros for this company! Right out of the gate they were very misleading. I specifically asked what hidden fees are there? On camera the rep stated the only variable to the cost would be if I wanted videos or just pictures for the site. Which is clearly understandable. They seemed decent for a week but I was always uncomfortable by the way the relationship started and the amount of pressure they applied to us just to sign up. Nice pictures but you could hire a photographer $100 for that. They drag out the website for months while charging you the monthly fee while you get nothing in return. Total scam company. Do not use!! Please learn from me. I’m bringing them to court. Cons Cost Almost impossible to cancel- They talk in circles acting like they are concerned about your business but they are just trying to keep you paying. Functions are rudimentary-I.e. Applications- I had to follow up with every applicant to ask questions beyond their name, phone, and email Fine print information- the photos they take belong to them After initial contract, you don’t go month to month as it seems- you pay month to month but are contracted for a whole year Without hard data to substantiate this- I do not feel like it helped my business at all. They claim a lot of $ that they brought in but I was still doing all the social media posting, etc. Never delivered what was promised, took money and offered no refunds They are very misleading!!! They are built in a way to force you into upgrading. If not they trap you into a contract. They actually offer you nothing that your averaging marketing person can’t do better. Everything else. The service they provide, you can do on your own. The company is being run into the ground by the owner’s son, who is incredibly rude and arrogant. I can only hope they go out of business soon. Everything about them. They charge big monthly fees while they ‘develop’ your website for months all while you get nothing in return. They are a scam. I will do my best to bring them down in court.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Spothopper www.spothopperapp.com	Company Information Tock Founded: 2014 United States www.exploretock.com
Alternatives Taps + Tables	Alternatives TablesReady Table's Ready, LLC
Foodchow	Resy OS Resy Network
SinglePlatform Tripadvisor	Hostme
Growtality	OpenTable
Tripadvisor Menu Connect Tripadvisor View All	SpotOn View All
Categories Restaurant Marketing	Categories Brewery Event Booking Event Check In Event Management Event Marketing Food Delivery Online Ordering Point of Sale Reservations Restaurant Management Restaurant Marketing Restaurant POS Restaurant Reservations Waitlist Winery
	Show More Features Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management
Integrations Activ8 Commerce Commerce7 Corksy Facebook Google Google Business Profile Hostie Instagram Painapo Perfect Venue Toast POS Show More Integrations	Integrations Activ8 Commerce Commerce7 Corksy Facebook Google Google Business Profile Hostie Instagram Painapo Perfect Venue Toast POS Show More Integrations View All 12 Integrations
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